Wiser ‑ Upsell & Cross Sell

Wiser ‑ Upsell & Cross Sell

Free plan available. Additional charges may apply.
Rating (4.9)
494 reviews
494 reviews
Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
494 reviews
July 9, 2020

This is definitely the best upsell/cross sell app. You can easily customize your recommendations which a lot of the apps you can't do. The interface is super easy and intuitive. The customer service is amazing. They helped customize the look of the widget for me, and even pointed out an issue with my website on some web browsers unrelated to their app so I could report it to Shopify.

Cella & Flo
United States
Time spent using app: 3 months
July 9, 2020

We’ve been using the Wiser app to display personalized product recommendations on our store since the beginning of this year, and the results have been great. We see a lot of shoppers explore more products on our store, ending up making higher-value purchases. The best part we like in this app is their detailed analytics and stats that they show about conversions from recommendations and the type of recommendation widgets they have.

United States
Time spent using app: 6 months
July 6, 2020

This is a very good app to increase sales and beautify the website, No upfront costs required and you start it withe a click. I am using it since a few months now and they are continuously improving their AI. Keep it up team.

Time spent using app: 11 months
Expert Village Media Technologies replied July 6, 2020

Thanks for the review. Glad to see that you are using our app on multiple stores from past few months and its working well for your stores. Thanks for showing trust in Wiser app. We assure you to keep on enhancing the app.

Edited June 30, 2020

The app is good. It has many widgets which can be placed on different pages.

The pricing is OK for large store and It also offer FREE plan If you have up-to $50 sale.

If you have very few sales and the amount cross $50, the charge is $19 which is more than 20% of revenue, it is very expensive for them.

Instead of this tier system, they could charge 1% of sales amount, It is my personal preference.

Time spent using app: 2 months
Expert Village Media Technologies replied July 6, 2020

Thanks for the honest review. We worked a lot on our pricing structure and tried to keep it in a way that it can be affordable both for startups and also for the enterprise stores. Thats why we kept a range of Wiser generated sale, which we consider at the time of billing.

We appreciate your feedback and will work more on pricing in future.

Amit Porwal
Team Wiser Personalized Recommendations

Edited July 6, 2020

* * * UPDATE FROM JULY * * *
I've never experienced such a welcoming and open support like Wiser's. Really. Never. They are absolutely outstanding, super fast and helpful and managed to clarify a huge variety of issues and misunderstandings from my side.
* * *
The app itself is just great and great to work with.
* * *
I highly recommended to download the app and co-create with them as soon as possible!

Time spent using app: 5 months
Expert Village Media Technologies replied July 6, 2020

Thanks for such kind words and appreciation. Reviews like this inspire us to work hard on our app inorder to provide better features, better support in Wiser. We assure you that the app will keep on helping your brand.

Amit Porwal
Team Wiser Personalized Recommendations

June 24, 2020

Customer service is really responsible, very quick to answer questions and the software is very easy to use!

Time spent using app: About 1 month
June 13, 2020

Good service and great technical support,Thank you very much for the help of technicians on our website.

Time spent using app: 3 months
June 12, 2020

Great app. Generated over £1500 in additional sales in the first month and back-office support is great. They quickly made some customizations for my site which I'm super happy with :)

Courthouse Interiors
United Kingdom
Time spent using app: 9 months
June 9, 2020

Very good app and first class support for questions and problems. Everything was answered and solved within a few hours.

Time spent using app: 4 months
June 6, 2020

This app has quickly given a little boost to our sales, and it seems fair that the fee is tied to its usefulness. But as a small business, I think it's a bit on the expensive side - if you have a big business and is making use of more features, especially its AI features, then I guess the price would feel more worthwhile. In general the app is nicely designed, and tho some of the instructions were worded strangely the CS was quick to help. I had an issue with the pricing display and CS also helped to solve our problem with patience.

Hong Kong SAR
Time spent using app: About 2 months