Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase Average Order Value (AOV) through post-purchase upsells and cross-sells. They appreciate its user-friendly interface, easy setup, and personalized "Thank You" pages. The app's analytics are praised for aiding decision-making and strategy refinement. Customer service, especially team members like Alex and Avraham, is commended for its responsiveness and expertise. The app offers extensive customization and supports multi-language stores, with many reporting immediate revenue growth post-installation.

Edited April 25, 2024

Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far

The Ti Project
United States
9 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

March 22, 2024

Anastasia was amazing! thank you for all the help!

Kidz Zone
United States
About 1 month using the app
ReConvert 💵 replied March 24, 2024

We are delighted that you are enjoying and benefiting from ReConvert.

Anastasia is amazing and our customers love the care and attention she offers when helping our customers to get their stores ReConverting!

Here's to many more years maximizing your revenue! 🥂

Always here for you 🖤

Jordan | Customer Care

April 20, 2024

Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..

iamlansik
Malaysia
11 days using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!I'm glad Vladimir was able to solve your doubts.

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

December 31, 2023

It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.

PaulaMax Jewelry
United States
About 2 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

February 21, 2024

very easy integration , looks very promising

SNRLabs
United Kingdom
4 months using the app
ReConvert 💵 replied February 22, 2024

Great to hear you are beginning to use the app and become familiar with it!! We love to hear this kind of feedback and excitement from new customers! Always here to help where we can :-)

April 11, 2024

Support is really good and the app seems to work nicely!

Ambient Lounge
Norway
16 days using the app
ReConvert 💵 replied April 14, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care

January 17, 2024

Great assistance very friendly and straight to the point of assisting you with your needs, highly professional!

Beautique
United Kingdom
About 2 months using the app
ReConvert 💵 replied January 28, 2024

Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎

January 8, 2024

ReConvert has excellent customer service. I needed a few changes to the app and didn't exactly know how to go about it correctly. Reach out to them and they helped get it resolved.

29 Pink
United States
About 2 months using the app
ReConvert 💵 replied January 28, 2024

Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎

March 20, 2024

Perfect service, you get fast responses.

Valista Berlin
Netherlands
19 days using the app
ReConvert 💵 replied March 21, 2024

Thank you so much for your 5* Review!

We are delighted you're happy 🖤

Always here for you 🖤

Jordan | Customer Care

February 12, 2024

great guys great service
i double my profit with this app!

Glace
Israel
6 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you've had a great experience with our service and that you've been able to double your profit with our app. Your success is our priority, and we're delighted that our app has made such a positive impact on your business. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our service, and here's to continued success and growth for your business!