Reviews (5,431)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and cross-selling. They value its user-friendly interface, customizable thank-you pages, and automated follow-ups. The analytics dashboard is praised for offering valuable insights into customer behavior, aiding strategic decisions. The support team is noted for their quick and effective responses, ensuring a smooth experience and ongoing satisfaction.

November 24, 2024

Very helpful support and they enabled exactly what i was looking for. Thank you.

Carathea
United Kingdom
Almost 2 years using the app
ReConvert 💵 replied December 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

February 13, 2025

I was looking for an upsell app and I came across ReConvert and signed up after reading the reviews. I tried some options/settings but I was not making a lot of headway so I decided to chat with your Customer Care. I chatted with Shafta who was very patient. She explained how ReConvert works. She encouraged me to make a test order and try it out. It was much easier to understand after I did that. ...

Pets, Paws and Ideas
Canada
19 days using the app
ReConvert 💵 replied February 19, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

February 4, 2025

Class customer support

Drago
Denmark
21 days using the app
ReConvert 💵 replied February 19, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

December 9, 2024

I recently had the chance to use this app, but my experience was far from satisfactory. One major issue I encountered is the company behind the app. Unfortunately, they seem to lack transparency and reliability in their customer engagement.
A particular area of concern is the invoices sent out to customers. I strongly advise anyone using this app to double-check the invoices you receive—they may ...

Talis Us
United States
6 months using the app
ReConvert 💵 replied December 11, 2024

Hi Talis

Thank you for sharing your feedback. I'm truly sorry to hear about your negative experience with our app and our amazing customer care team. While we take your ...

November 19, 2024

Ash is doing a great job with walking me through the steps i need to do for my thank you survey and other needs. He has been attentive and available when needed as well, which i appreciate with my in and outs of the chat.

FADED CULTURE
United States
Over 2 years using the app
ReConvert 💵 replied November 25, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer ...

February 1, 2025

Great customer service, Thanks Ashley!

Thorns Warehouse
United States
17 days using the app
ReConvert 💵 replied February 19, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

March 5, 2025

Ótimo atendimento da Asheley

AKISHOP
Brazil
10 days using the app
ReConvert 💵 replied March 6, 2025

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Edited March 2, 2025

Edited to add an update involving my interactions with Jordan specifically. First - I was told my issue would be resolved on a day that the development team didn’t work and the update I requested on that day (the day the development team didn’t work) and I was told the development team (who was not even working) looked at the variant image issue and the issue was resolved. I showed them ...

brows by bossy
United States
10 days using the app
ReConvert 💵 replied March 2, 2025

*Edit: 4 March 2025

Amanda has now uninstalled the app after repeatedly escalating beyond reason, making baseless accusations, and refusing to engage constructively with our ...

December 27, 2024

Alex went above and beyond answering all my questions and was able to set the app up for me,

Omas Cosmetics
United States
About 1 month using the app
ReConvert 💵 replied December 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

December 19, 2024

Love the app. Great features. Big thanks to Ash for his support setting it up.

Kids Secret
Australia
About 2 months using the app
ReConvert 💵 replied December 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert