Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

April 11, 2022

I install this app gurpreet from recurpay team was so responsive and clear my all doubt, I really recommend to all merchants.

Shopjunglee
India
23 days using the app
October 21, 2022

i used this app from last 2 years. Onboarding process is very smooth and we are not getting any technical glitches frequently. Best subscription tool for shopify

Nature's Nectar
India
23 days using the app
June 2, 2023

Recurpay is an amazing product and they have the best customer support out there! I have really enjoyed the experience so far. And cheers for Sinchain for an amazing support helping me setup my subscriptions plans that I offer to my customers.

cwalico
Romania
21 days using the app
April 4, 2023

Helped me transfer all of my subscriptions from another app. Very helpful and insightful. Whole process was complete in about a week.

Husky Coffee Company
United States
21 days using the app
February 9, 2022

Easy to use, Highly Informative and Beautiful UI/UX. Recommend for all Merchant across the Globe. Great Customer Service

https://theseersecret.com/
India
20 days using the app
May 27, 2022

Never experieced such good customer service. Has been extremely helpful and patient helping me customize my productpage. Has spend hours with me while being energized and funny through the whole experience. Have tried ALL of the subscription based services on shopify and this is my go to choice

SCENTMORE
Denmark
20 days using the app
Edited July 4, 2022

[UPDATED REVIEW] Changed my review to 3 stars because they were not transparent about the pricing until I needed to upgrade. They are now both charging a monthly fee AND taking a percentage from my sales after $300 which is outrageous. I'm so sick and tired of everyone taking fees from small business owners without any thought as to how this adds up in the long run. Either charge a monthly fee that covers your costs OR take a percentage. Quit being greedy and trying to take a chunk of money that you did not earn. [INITIAL REVIEW] Excellent customer service, great pricing setup, I'm just about to launch my first subscription and it was super easy to setup with the Live Chat agent being awfully helpful (and funny too)! Would recommend.

BUD + BLOOM
Canada
Over 1 year using the app
March 23, 2023

Sinchain was amazing. Quick to respond and beyond patient with me. Thank you so much for your help and encouragement. God Bless

Home Sweet Create
United States
20 days using the app
January 20, 2023

They are very helpful and professional!
I had many questions about this app but they helped me a lot.
I recommend to use this app!

VEGGIE YA
United States
19 days using the app
August 2, 2023

quick customer service, easy to install, has been great so far, thank you :) Sinchain is the name of the person who has been helping me a lot!

auniks
United States
19 days using the app