Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

June 15, 2023

amazing,really helpful.a good subscription tool too :)

AdoptGems
Ireland
18 days using the app
July 11, 2023

I am really pleased with the help i got when submitting a query to the chatbot.
the agent went above and beyond to help.
My only suggestion would be to add that waiting time for response will be longer.
even if you put 2 - 3 hours or 4 - 5 hours (rather than 10 minutes), then it manages customer expectations.
I haven't seen how it works on auto-order yet but hopefully it is seamless.
Really impressed so far though.
Thank you Recurpay!

Cocorosa Beauty
United Kingdom
Over 1 year using the app
February 21, 2022

We set up a subscription plan on our website using Recurpay. It is working smooth. We have already got five subscribers in 2 weeks. We are especially delighted with the customer service as the team has been very proactive and responsive to every doubt or query we have raised with them. Thank you, Team Recurpay.

Sidapur
India
18 days using the app
December 8, 2022

They have been very kind in assisting me and offering advice in how to set up a reasonably complex subscription service

Troubadour Stageworks
United Kingdom
17 days using the app
April 8, 2022

The app works as promised. The support is very hands on. Impressed. I recommend this app to anyone who has a subscription model.

Your Foot Doctor
India
17 days using the app
October 31, 2023

Absolutely fantastic. We contacted the team about migrating from another subscription service who’d significantly increased their fees.
The process was really simple and the team were really helpful. We’ve had a few reasons to contact them to ask questions and tweak our account and they reply practically immediately most of the time and they’re so helpful.
Couldn’t be happier, very impressed.

The Dressage Coach
United Kingdom
16 days using the app
April 13, 2023

Absolutely awesome customer service! I tried to figure out set up by myself, then hopped on the chat for extra help and Sinchain had me set up in like 15 minutes! Thank you so much for making my life so much easier.

Ber Bites Dog Treats
Canada
16 days using the app
March 17, 2023

New user, but the customer service/support is tremendous. The app is easy to implement, and on the two occasions when a question arose, I was provided the answer in minutes.

HealthyShare
United States
14 days using the app
April 28, 2023

Recurpay is AWESOME! In setting up a non-traditional shop I had a number of questions and even needed to do some custom configuration - their customer support was prompt, friendly and fixed it EVERY TIME! We love the product, the price is right, and they are cool folks - why wouldn't you use this???

Data Visualization Society
United States
14 days using the app
November 16, 2022

The app does what I needed and the support team helped me immediately with my theme compatibility issues.

Dozer Coffee
United States
14 days using the app