Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

February 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Avole Ethiopian Coffee
United States
9 months using the app
January 9, 2024

Sinchain was more than just helpful, he actually went out of his way to not only quickly fix my problem but to go above and beyond. I had an issue with international currencies not showing up and he fixed it within 10 mins. Afterwards, he gave me a recommendation for the store and proceeded to go in and change the issue for no reason other than good will. I will be sticking with this app just for this! Thanks Sinchain.

A-TONE SUPPLEMENTS
Australia
About 2 months using the app
January 19, 2024

I am surprised by how fast the customer service is, Sinchain in specific fixed my issue in a matter of seconds. Love this app, I highly recommend it!

Grums
Australia
5 months using the app
April 15, 2024

Recurpay is an absolute game-changer! It flawlessly handled our subscription needs- seamlessly integrating free shipping options at an unbeatable price point. What truly sets Recurpay apart is their customer support—responsive, knowledgeable, and always ready to go the extra mile. Thanks to Recurpay, our subscription service runs smoother than ever before. I wholeheartedly recommend it to anyone seeking a hassle-free solution for subscription management!

BestVacuum.com
United States
5 days using the app
January 15, 2024

Had a problem with the currency display, in less than 4 minutes my problem was fixed. Really recommend!:)

Enthuziazm Nutrition
Romania
5 months using the app
January 16, 2024

10/10 customer service is absolutely incredible - couldn't fault the product would recommend as a great add on for your subscriptions.

Flowers in a Box
New Zealand
8 months using the app
March 8, 2024

Best service of all time!! Very pleased with Recurpay.

Fuse Coffee
Belgium
11 months using the app
May 1, 2024

Great service and highly functional plugin, I can highly recommend.

hygëia
United Kingdom
About 2 months using the app
March 29, 2024

I have never experienced as effective, quick and solution focused customer service with any other shopify app.

I needed to launch my website and needed to get the subscription function fixed. The speed and effectiveness of the support this app offers is unmatched - They responded almost immediately and fixed my problem in time for my launch! Function was exactly what I needed for my website! 10/10 would recommend anyone to use their app!

Elevate
Singapore
About 11 hours using the app
February 14, 2024

Hyper efficace ! Aussi bien l'application que le service client !

La Mousse à Plouf
France
Almost 2 years using the app