Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust functionality, and exceptional customer support. They find it easy to manage subscriptions, offer free trials, and set up tiered plans. The app is praised for its reliability and seamless integration with Shopify. The live chat feature and support team are often commended for their prompt assistance and professionalism. Some merchants also appreciate the team's willingness to provide custom work at no extra cost.

Edited April 24, 2023

I recently had the opportunity to try out the App plans and while I found the pricing to be a bit on the expensive side, I must say that the customer service was truly exceptional.

The representatives were incredibly helpful and went out of their way to ensure that I was completely satisfied with the service. They were knowledgeable about the product and were able to answer all of my questions promptly and accurately.

Overall, I would highly recommend the App. While the pricing may be a bit expensive, the level of support provided by the team is truly exceptional.

TextGPT
United States
4 months using the app
September 14, 2023

The customer services is so helpful! Quick response, thorough explanation and always provide me effective solution to fix the problem!

I really appreciate the aidance of Sinchain

MH Pro
Hong Kong SAR
About 1 month using the app
November 22, 2023

the best service

BioTurmric
United States
About 1 month using the app
May 2, 2023

This has been a great experience so far! It has taken me less then 15 minutes to set up and it integrated with my site very well. I had a couple of questions for the live chat. My questions were addressed in less then 5 minutes. They also offered other suggestions to help bring more success. Support was extremely friendly and helpful. Can't recommend enough!

Hendrich Coffee Co.
United States
2 months using the app
Edited January 15, 2024

This app is simply great. It works perfectly and is super simple to get up and running. For anything that needs a little tweaking, or just for any questions, Sinchain will be always there to solve all your problems. The response is immediate and unbeatable. Thank you very much as always!

KopiKrate
Spain
9 months using the app
April 30, 2023

I've had nothing but an AMAZING experience while using this app.

It's so easy to install, setup and utilize. If there's a feature that I need added to another part of my store, the app developers are quick to respond and assist with implementation. Highly recommend.

ColorMeCarole
United States
5 months using the app
June 1, 2023

This is the customer service that start up-and-learning clients dream of.
Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :)

Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

réelle
United States
4 months using the app
Edited July 13, 2023

I would give more stars! Very easy to use app bit as a first timer on Shopify the customer service was something ive never experienced! they logged into my store and customised what I needed and got me started. So quick and easy. Highly recommend.

FlowBrew
United Kingdom
3 months using the app
August 17, 2023

10/10 app and 10/10 customer service. Sinchain helps me through every theme update and modification I need. Setting up subscriptions on my store could not have been easier - I am honestly incredibly impressed with this app.

Genetic Labs Australia
Australia
4 months using the app
November 1, 2023

Expérience parfaite jusqu'à présent.

Il sont réactifs et mon bien guidé dans l'installation.
Lorsque j'ai eu un problème Sinchain le conseillé que j'ai eu, a résolu mon problème très rapidement.

normaness.com
France
7 months using the app