Reviews (83)

Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 24, 2024

The app is a great way to easily manage our memberships. Although we still encounter some hiccups, the support team is quick to assist and resolve the issue in a timely manner.

myoptimalbody
United States
Almost 3 years using the app
July 30, 2024

Excellent customer service

Sandy Bums Boutique
United States
Almost 5 years using the app
October 8, 2024

Didnt work and they asked for my IP address sneakily which is dangerous. Very dodgy do not use

Eat Integrity
New Zealand
About 10 hours using the app
AAAeCommerce Inc replied October 10, 2024

Thank you for sharing your concerns, and I’m sorry for the frustration this situation has caused.

I want to assure you that our request for your IP address was solely to diagnose the issue. After investigation, we found that the problem was related to your ISP/Internet provider’s route, as the application was accessible to other users during that time. We reached out over a call for details to resolve this together.

We understand your concern, and your safety and privacy are very important to us. If you have any further questions or need assistance, please let us know—we’re here to help.

Thank you for being so patient.

February 9, 2024

The team was very efficient on an install request for the new instance on our relaunched website. Communication was easy and responsive and we resolved the issue within 24 hours. Thank you!

Rise Market
Canada
Almost 3 years using the app
September 30, 2021

Very good service and much better use than the other membership apps.
They also dont mind adding custom stuff for you every now and then.

SysAdmin Tools
South Africa
Over 3 years using the app
February 11, 2022

I live customer service, each time they help when I am in trouble. the app is great and help me increase revenue

Global Seafoods North America
United States
Over 3 years using the app
AAAeCommerce Inc replied February 14, 2022

Thank you for the review! We are so happy that we are able to help, thank you for choosing AAA Membership App.

March 31, 2021

Great app! Quick and helpful support for any issue. The plugin is constantly developing comfort functions and already matches our needs.

Clano
Germany
About 3 years using the app
July 5, 2018

Great helpful and fast support. App does everything i need on my wholesale website.

Stardomdancecostumes
Canada
About 3 years using the app
Edited April 8, 2022

I first installed this App on a test site as I have been let down by claims by other membership apps in the past.
The AAEcommerce app has worked well for my site. It has integrated easily with shopify and the support from the support team has been prompt and helpful. Useful features:
The ability to add customer subscriptions as orders that show on the customers dashboard.
The ability to change membership plans show/hide content credentials without having to manually alter the form widget each time. Customer service:
Has been excellent. I had a query about the formatting on the My Account page and it was resolved within two days. Very pleased with the app so far, and, more importantly, confident that any queries will be dealt with swiftly and efficiently by the customer service team.

Go Get Sober
United Kingdom
About 3 years using the app
Edited May 30, 2020

Great support, they resolved any issues I encountered and they will add Paypal gateway too, so this is great!

BassGears
France
Almost 3 years using the app