Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

Edited March 26, 2019

Memberships is terrific! It enabled me to set up a membership site with no hassle. And your support guru, Rushi, is great! Easy to use app, easy to install. Works seamlessly! I enjoyed the ability to set up multiple tiers!

GLOW
United States
4 months using the app
Edited November 13, 2018

I'm digging the memberships & I am happy that there's pre-loaded messages that'll e-mail to customers

The SEO Report
United States
3 months using the app
October 2, 2019

Rahul was extremely helpful in answering all my concerns and I'm loving the functionality and customization with the app!

Fashion Meets Purpose
United States
3 months using the app
BOLD replied October 2, 2019

Hi there! Thanks so much for taking the time to leave us a review; we're so glad to hear that Rahul was able to get everything answered for you. We love hearing that you're enjoying the app and its customizations!

Please let us know if we can assist any other way. :-) By the way, I LOVE that you donate a portion of your sales to charity, and a lot of your clothing really speaks to me. I'll definitely need to pick up a couple pieces!

May 7, 2018

Customer service is amazing. I didn’t have to do ANY coding. The support team inplemented everything to my expectations and I can’t thank them enough.

Theminidronezone
United States
3 months using the app
Edited June 11, 2020

The customer support is AMAZING! I had a live chat with Kelsey and she helped me so much! Also, Bhumi jumped in and helped with a bit of code that made ALL the difference in what I was trying to do. Thanks, Kelsey and Bhumi! You're the best!

Also, Naman gave me excellent customer service today. Everyone at Bold Memberships is helpful and great!

SarahJaneNelson
United States
3 months using the app
August 10, 2020

Great support service. I had the pleasure to be attended by Naman, great guy and great app. I recommend it a lot!

Compra Local
Mexico
3 months using the app
September 25, 2023

It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.

TrendyJapan
Japan
3 months using the app
BOLD replied October 11, 2023

We are so happy to read your kind review. Thank you so much for writing in and sharing your experience. Our support team is always happy to help. We look forward to working with you in the future as well!

December 11, 2018

Customer service is very good.
You helped install the application.
I am very grateful.
I am satisfied with the function of the app.

Textile depo BtoB store
Japan
3 months using the app
Edited June 6, 2020

Customer service from Naman and Esha was great and prompt. All my questions answered in a jiffy! Appreciate it!

SUE AND SUDHA
Singapore
3 months using the app
May 25, 2017

Nice customer service :) very fast support.

Les Careauttes
Canada
3 months using the app