Bold Memberships , 289 reviews

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate and manage membership systems effectively. Many appreciate its user-friendly interface, reliability, and seamless integration with Shopify. The customer service is praised for its responsiveness and technical assistance. Merchants also note the app's positive impact on operations and sales growth, and its quick and efficient installation process.

September 11, 2023

The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-STAR rating.

The app itself is really good but has a few areas which we hope they will still improve (for example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to time exactly at what time member exclusive products will go live in the shop. Other than the app is very good

RLVNZ
Denmark
5 months using the app
January 24, 2022

There is a long way to go to make this app the go-to membership app for Shopify, but the prerequisites are all there due to the Bold team's great openness, availability, and support capabilities. I recommend using it also as an app to invest everyone in so as to make it the app that all Shopify merchants would like to have to start a Membership program on their stores. I hope Bold Membership will grow in the way the assumptions suggest.

Oukside
Italy
4 months using the app
BOLD replied February 4, 2022

Thank you for your thoughtful review! We are glad to be able to provide the support you needed and are also looking forward seeing your memberships grow! Thanks for choosing Bold!

June 30, 2021

The bold subscriptions app is super useful. Also, their support team is quite responsive and always are there to help if needed

Restless Soul
New Zealand
10 months using the app
June 3, 2021

Slightly confusing to get started but you soon figure it out and their email & chat support has been excellent when I've needed them! Especially Hamza! Thank you!

Fiddly Bitz
United Kingdom
9 months using the app
BOLD replied June 8, 2021

Appreciate the review. Kudos have been passed along to Hamza.

January 11, 2021

I had a few issues with this app but with the AMAZING help of Hamza he helped me solve all the issues I was having- he was very patient and got the job done. Now that its running smoothly hopefully the app will preform

Kaladar Market
Canada
Over 1 year using the app
March 30, 2021

solid app but could really use discount codes for the memberships. Hamza is an excellent customer service rep

Angel Accent Shop
United States
7 months using the app
BOLD replied May 11, 2021

Thank you for your review and feedback ! We are so happy that Hamza provided you with excellent support.

July 16, 2021

Thanks for your Support on recurring Membership app, Hamza! I had an issue to show buy button on static page. Thanks for clarifying the issue.

FuelRod
United States
3 months using the app
Edited October 27, 2020

After a little struggle setting up, I received great support from Esha. She patiently walked me through the process and resolved my issues.

The Fashion Forum
United States
9 months using the app
BOLD replied October 28, 2020

Thank you so much for your review. We are very happy to hear that Esha was able to turn your experience around and provide you with the help that you needed! Please don't hesitate to reach out should you require any more assistance.

July 7, 2019

So far I've had a good experience with this app. I love that I can hide/show pages to certain members and non-members, there's not a lot of apps I've found that do that surprisingly.

Also, big thanks goes to Guri for helping me in the live chat when I couldn't figure out the best solution for what I was trying to do. He helped out tremendously so THANK YOU! :)

Tiana Joelle
United States
Over 2 years using the app
BOLD replied July 8, 2019

We're really happy to hear that you've been enjoying the features of our app so far! Showing and hiding pages to members/non-members is definitely a great feature.

Live chat is an excellent way to get a quick response to general questions! We're really glad to hear that you were able to get such great help from our superstar Guri. :-)

Please let us know if you have any other questions or comments about our apps; we'd love to help!

December 3, 2019

Eric at Bold Memberships was a pleasure to deal with and worked very hard to resolve any issues or questions I had.

Rieben Financial
Canada
Over 1 year using the app
BOLD replied December 3, 2019

Hi there! We're so glad that our app specialist, Eric, was able to work with you and get everything resolved and answered. We hope you continue enjoy using Bold Memberships!

We're ready to help with anything else we can in the future. :-) Please let us know if you need anything else.