Bold Memberships , 288 reviews

Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate and manage membership systems effectively. Many appreciate its user-friendly interface, reliability, and seamless integration with Shopify. The customer service is praised for its responsiveness and technical assistance. Merchants also note the app's positive impact on operations and sales growth, and its quick and efficient installation process.

March 22, 2023

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself.

Highly recommend, especially due to the great customer service.

Nathanael Morton
United States
About 3 years using the app
BOLD replied March 23, 2023

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!

Edited January 24, 2023

They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.

Next Jump Outfitters
United States
7 days using the app
BOLD replied January 25, 2023

Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!

April 11, 2023

Excellent product & team. Solid reliable & fast support. Recently updated to a Shopify 2.0 theme after 3 years of using their service, seamless migration. Thank you BOLD!


Founder & Editor
Classics Magazine

Classics Magazine
United States
Over 2 years using the app
BOLD replied April 14, 2023

We are so glad to hear our team was able to get you set up on your new theme quickly. We appreciate the positive feedback and your continued loyalty! We are here for you whenever you need us! Thank YOU for choosing Bold!

Edited April 13, 2023

Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks

PNP Fitness
United Kingdom
7 days using the app
BOLD replied April 14, 2023

Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!

September 21, 2023

Esha was very helpful and escalated my issue so that Tier 2 could resolve it.

Pet Vax Wholesale
United States
September 6, 2023

It's a great app to help simplify business and earn more capital.

Bone-In Food
United States
Over 4 years using the app
November 2, 2021

Jusqu'à date c'est vraiment une application sympa!
Je l'aime bien et le service a été rapide quand j'ai eu besoin.

Full fibre artistique
9 months using the app
BOLD replied November 10, 2021

Thank you for your kind review! We are so happy you chose Bold!

November 5, 2020

Michelle from Bold customer service is absolutely fantastic. So patient with me as I had a lot of questions and issues to work through and we got them all solved rather quickly. Thanks Michelle!

Dana Linn Bailey
United States
Almost 4 years using the app
BOLD replied November 6, 2020

Thank you so much for your review! You happy to hear that Michelle was able to provide great customer service and resolve any issues you had. Please eel free to checkout our Help Center or reach back out if you have any other questions!

July 26, 2021

The ease!! I had an issue this afternoon, reached out and within a min someone was available to help. It was user error lol, but Kristopher was kind, patient and super helpful. Thanks Kristopher for making this easy!

To Every Mom
United States
10 months using the app
BOLD replied July 27, 2021

Thank you so much for the kind review! We're so happy that Kristopher was there to assist you. Thank you for choosing Bold.

Edited June 25, 2020

Naman was very helpful with my issues! I wish there were a few more bells and whistles on the app, but overall it gets the job done and the customer service is good.

Swap Society
United States
Almost 5 years using the app