Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

May 13, 2019

They contacted me really quicly I have worked before with bold and Im always happy with them. This app is very recommended and they installed it really quick!

Shop LuxuryAvenue
Mexico
About 2 months using the app
BOLD replied May 28, 2019

Thanks so much for the review! I'm glad to hear that we've been able to help with the installation. Please make sure to let us know if you have any more questions or concerns. We will always do our best to answer all questions and resolve any issues you run into.

May 30, 2018

Really good app so far! The customer service is amazing. I had a LOT of questions and they helped me through everything. They walked me through all my questions, and even added some coding to a part of my store I was having problems with. I also use the member pricing app, and they helped me to connect the two and always responded the same day and were super nice to help me with everything I needed.

Inlushful
United States
About 1 month using the app
September 25, 2017

The customer service was AWESOME!!! Thank You So Much, Bhumi (service rep)!!!

Thawatchshop
United States
About 1 month using the app
June 2, 2021

Great customer service and fixed my issues quickly.
App functionality is really great and met my requirements,

Robster
India
About 1 month using the app
BOLD replied June 3, 2021

Thank you for the review! We are so happy that we able to help, thank you for choosing Bold!

July 27, 2018

Awesome! Customer support! They are helping me use this app on my webstore

Tshirtfella2
Philippines
About 1 month using the app
May 9, 2020

I am using this app to setup a membership site. I've found the help chat very useful whilst developing this. Aryan helped me today with queries and I was impressed that they will also alter code when necessary.

Debbie Chatfield
United Kingdom
About 1 month using the app
December 7, 2023

Awesome customer service! I've never seen more helpful people than here.

EasyPlay
Poland
About 1 month using the app
BOLD replied December 12, 2023

Thanks so much for your kind words! Our support team will be thrilled to hear your review. We are always here to help! Cheers!

February 15, 2017

Chris did an excellent job doing the install. I had further questions and the team responded quickly and helpfully to the ticket I put in. Thumbs up.

Donald

Parked
United States
About 1 month using the app
Edited April 22, 2020

Naman was amazing in helping me to finalise my membership. So knowledgeable.

Thank you Naman, for your assistance. ;0)

Erin Condren Planning Australia
Australia
About 1 month using the app
Edited October 16, 2018

Great app to use on your retail store for wholesale members to view your wholesale collections. Nir, Guri,Param and Rony were a great help!

rolloutdistribution
Canada
About 1 month using the app