Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

Edited February 13, 2024

The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating.

The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in ...

RLVNZ
Denmark
10 months using the app
BOLD replied October 2, 2023

Thanks so much for your sharing your experience with our hard working support team. Your kind review really makes our day! Your feedback about Bold Memberships is extremely ...

June 3, 2021

Slightly confusing to get started but you soon figure it out and their email & chat support has been excellent when I've needed them! Especially Hamza! Thank you!

Fiddly Bitz
United Kingdom
9 months using the app
BOLD replied June 8, 2021

Appreciate the review. Kudos have been passed along to Hamza.

Edited October 27, 2020

After a little struggle setting up, I received great support from Esha. She patiently walked me through the process and resolved my issues.

The Fashion Forum
United States
9 months using the app
BOLD replied October 28, 2020

Thank you so much for your review. We are very happy to hear that Esha was able to turn your experience around and provide you with the help that you needed! Please don't ...

January 15, 2016

This app is a very useful solution - imagine having your membership system literally run itself, no need to worry about payments or, if you are delivering online goods, about enabling access to content for members online. And any involvement on your part is made simple via the app interface which allows you to manage your memberships in a clean, clear interface.

The level of automation offered ...

Changethis
United Kingdom
9 months using the app
March 30, 2021

solid app but could really use discount codes for the memberships. Hamza is an excellent customer service rep

Angel Accent Shop
United States
7 months using the app
BOLD replied May 11, 2021

Thank you for your review and feedback ! We are so happy that Hamza provided you with excellent support.

December 11, 2015

I am using this app for a week. It has been installed by Bold App developers just fine. We had some issues after the installation but the team was very eager to solve the problems. I love this app because it is the only recurring application that is able to work with Paypal ( without need for Braintree account or Stripe). The idea behind the Recurring Membership application is great. The only ...

Sahin Designs
Türkiye
6 months using the app
January 24, 2022

There is a long way to go to make this app the go-to membership app for Shopify, but the prerequisites are all there due to the Bold team's great openness, availability, and support capabilities. I recommend using it also as an app to invest everyone in so as to make it the app that all Shopify merchants would like to have to start a Membership program on their stores. I hope Bold Membership will ...

Oukside
Italy
4 months using the app
BOLD replied February 4, 2022

Thank you for your thoughtful review! We are glad to be able to provide the support you needed and are also looking forward seeing your memberships grow! Thanks for choosing ...

July 16, 2021

Thanks for your Support on recurring Membership app, Hamza! I had an issue to show buy button on static page. Thanks for clarifying the issue.

FuelRod
United States
3 months using the app
Edited August 9, 2019

Edit: Instead of deleting I wanted to edit my review as the first review was my true experience. However I must say the customer service has been outstanding. Miranda has kept me updated on changes and next steps as well as extended my trial period to give me a true trial period. The only reason I gave 4 stars and not five is the app is not easy to install for a non techy newbiew, but in reality ...

Every Woman Beauty Boutique
United States
About 1 month using the app
November 7, 2017

I got great help and service for the setup and a bit of customization which was great. Zachary from support was very helpful and responded very fast.

Vesivo
Denmark
About 1 month using the app