Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

July 28, 2016

Great app! The support team was very helpful installing the code, and they even corrected the front end view where some CSS wasn't right! Highly recommended!

Calpercla
United States
11 days using the app
January 15, 2019

Great App, Bold helps to quickly group my member status, make easier for us to find the right customers and fileds.

Volktek Store
Taiwan
11 days using the app
February 8, 2017

Thank you for helping with installation! This is my 1st store so I have a lot to learn but your responses are so fast and helpful that I have no doubt it will be a great success. Love the app too! So far it has everything I need at the moment.

Crochettreat
United States
10 days using the app
May 3, 2016

MARTY was very responsive when I needed assistance !! The APP was very easy-to-use that even a newbie like me was able to set it up. I am happy that my website will able to accomplish what I have imagined. Take a BOLD move and try it !! :-)

Gcvipcard
United States
10 days using the app
June 23, 2017

Nice App. Does what it says. Customer service was a joy to work with in getting out site up and running

Inaalert
United States
10 days using the app
Edited April 30, 2020

I decided to utilize this for my Shopify store to add a membership area and had a few questions after set up (which was really easy). I contacted support by chat and Priyanka and Bhumi were amazing at helping. What started as one question turned into a half dozen from me and they offered assistance with each one without hesitation and in a way that was really easy for me to understand. My only wish for the app would be that we were able to create different thank you / success of registration pages for each plan....but I'm sure that may be something that expands upon in the future. (wink wink development team). So happy I decided on this one after much research.

UPDATE: I had to contact chat again the following day and was connected to Naman who was amazing as well! I was given excellent and clear instructions on how to do something that was a bit 'out of the ordinary'. I can't say enough good stuff about their customer service team!!

Wonderfully Witchy Shoppe
United States
9 days using the app
April 1, 2019

So far it’s been quite simple to set up. All the questions I had were quickly answered by their support team!

I feel like this is going to be a great addition to my online store/community.

Thank you Bold!

The Life We Capture
United States
9 days using the app
BOLD replied April 2, 2019

Thanks for your review. We're really happy to hear you're finding the app easy to use, and we've been able to help with questions you've had. We look forward to hearing about your successes with the app, and I agree that it will make a great addition to your shop/community. :-)

Your canvases are stunning, by the way!

Edited November 2, 2018

rony was good with helping me set up app to my site and patient ...he very quickly and effectively got me up and running!

Christmas Zone
United States
8 days using the app
Edited July 8, 2019

I use this app to help show products to certain members and non members and it been very easy to use. Thanks to Ranji and Harpreet for helping me in the live chat. I would suggest making it where customers can upgrade/downgrade memberships themselves.

Faith and Beauty Boutique
United States
8 days using the app
BOLD replied July 8, 2019

Hi there, thank you for the review! We're really glad to hear that you're enjoying the features of our app, and that our support specialists are able to assist you.

Thank you so much for the feedback; we always take into consideration what our merchants suggest because we are continuously improving on our apps. Please let us know if you have any other comments or questions!

January 28, 2016

Thanks for the quick and efficient service Mohammad. I will review the app once I have completed testing.

Beauty Pass
South Africa
8 days using the app