BOLD Memberships

BOLD Memberships

Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
    228
  • 8% of ratings are 4 stars
    25
  • 2% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    4
  • 12% of ratings are 1 stars
    37
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

December 18, 2015

So far the app has been working very nicely in more store.

Amethcards
United States
About 1 month using the app
February 10, 2016

The app is well put together but could use a few upgrades which I'm sure the bold team will be working on. So far it seems like it will do what I need it to and I look forward to updating my review after bold continues to update the app and I get more use out of it.

I can't say enough nice things about the bold customer service team. They are very quick to respond and helpful.

Kicky Wiggles
United States
25 days using the app
June 11, 2018

I've had some real problems getting the welcome emails to go out to new members but have just spoken to Pratiba on chat and she was so helpful! If they can get this sorted I would highly recommend the app.

Tony Bish Wines
New Zealand
14 days using the app
December 20, 2019

Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.

JDEducational
United States
8 days using the app
BOLD replied December 23, 2019

Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that Kelsey was able to help you out with troubleshooting! Don't hesitate to reach out if we can do anything else for you. :-)

Edited October 12, 2016

I booked a section for phone help. It past 30 minutes, and no one called and no update either.

After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.

I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.

The app looks good though.

Sure Grip Shaving Razor
United States
3 days using the app
1 3
1 3