Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

August 10, 2021

So far so good! Installation was extremely fast and I can't wait to dig in and utilize the functions.

The FormYouLa LLC
United States
Over 3 years using the app
BOLD replied August 13, 2021

Thank you for the review! We are excited for you to start using the app. Thank you for choosing Bold.

January 4, 2018

I can't rate this app highly enough. The customer service was amazing! I was assisted by Bhumi, who was in constant contact with me throughout the whole process both by email and telephone. It took about a month to set up as what I wanted was slightly more complicated but Bold's response time, support and overall friendliness exceed all my expectations. A big thank you to Bhumi for your help and ...

Gru Languages
United Kingdom
Over 3 years using the app
January 2, 2017

Bold has done a great job in assisting me in technical issues. They're very quick to respond (usually within in a couple of hours during their business hours) and quick to resolve an issue. I've reached out multiple times on different issues and they've always quickly responded. It took a bit longer than I would of hoped for on one technical issue, but the issue seemed to be pretty involved on ...

Invotek 2
United States
Over 3 years using the app
Edited March 12, 2021

Thank you Nikhil for your support, you were very knowledgable and helped me solve my issue to get my store up and running.

Real Fitness
Canada
Over 3 years using the app
BOLD replied December 31, 2020

Thank you for your review. We are thrilled that you are enjoying the app and that Deelen was able to help you! We are always happy to help!

June 7, 2017

Cannot say enough good things about the customer support, absolutely ANY thing that I had a question about they went out of their way to assist me from videos to screen shots step by step instructions, Chris, Bhumi and Brendin we above and beyond. They always were prompt with a response and a solution. I am a graphic designer, however I know NOTHING about coding and the backdoor side of web ...

Laze T Shirts
United States
About 3 years using the app
March 22, 2023

I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option.

WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up ...

Nathanael Morton
United States
About 3 years using the app
BOLD replied March 23, 2023

Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup ...

January 31, 2020

Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!

Expert Toolkit
United States
About 3 years using the app
Edited June 2, 2020

Rajni and Bhumi have incredible customer service. They were able to fix my issues within minutes and was extremely patient and helpfull

The Damn Collective
United States
About 3 years using the app
January 16, 2018

Recurring Memberships app is a great fit for my online store! Customer service, help and support from Bold is amazing and is THE BEST you will find anywhere! Special mention for great support from Zachary and Bhumi.Thank you from SeaHouse Imagery!

Seahouse Imagery
Australia
Almost 3 years using the app
May 6, 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

The Human Design Analyst L.L.C.
United States
Almost 3 years using the app