Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

May 6, 2020

Marty was a huge help in helping me finish the install of the app! The features are great and are going to help me out a lot.

The Human Design Analyst L.L.C.
United States
Almost 3 years using the app
March 26, 2020

Marty installed far quicker than the estimated time. Offered additional advice and tips. Included some recommendations with links to support my requirements. Excellent service! The App itself is far more user friendly than previous Apps. Very impressed.

www.bicycleservices.co.uk
United Kingdom
Almost 3 years using the app
March 6, 2020

The apps works smoothly and properly charges our subscribers and tags them in the back end. The service team quickly installs the app on the themes you need. Thanks guys.

ALILANG.COM
United States
Over 2 years using the app
Edited June 9, 2020

Amazing customer service from Kelsey! Had an issue with my code and it was able to be resolved quickly and they communicated with me every step of the way!

Surfing Florida Museum
United States
Over 2 years using the app
January 17, 2021

I had a technical issue with my Membership app and reached out to the BOLD team and Esha fixed it right away. So helpful, easy and such a pleasure to work with. Thanks team! (and especially Esha)

Crimson & Coral Design Co.
United States
Over 2 years using the app
BOLD replied February 2, 2021

Thank you so much for you review. We are so pleased that the team and Esha was able to fix your issue right away. We thank you for choosing Bold and remember we are always there to help when you need us!

April 4, 2018

Just getting started and I'm already impressed with the app and with the customer support. Great experience so far! Thank you Bold.

Badass Backpacks
United States
Over 2 years using the app
June 14, 2017

I have no idea about coding, and as I am based in Australia the time difference can be somewhat difficult.. But Bhumi was fantastic! Totally sorted out what I couldn't figure out, put it together for me in a pleasant and stress free way! I can highly recommend using Bold Recurring Memberships and reaching out to Bhumi for support.

Buddy Me
Australia
Over 2 years using the app
October 25, 2019

Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself

Calling All Detailers by Pearl Nano
United States
Over 2 years using the app
BOLD replied October 28, 2019

Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between.

We're glad you were able to access our customer service team in order to get some help from Guri.

January 9, 2018

This app is just absolutely amazing. I use this app for both of my companies and couldn't be any more satisfied. From the abilities of the app to customer service (especially Dan) you will not find a better service for your store. Keep of the great work Bold!

Stocks R Us
United States
Over 2 years using the app
January 26, 2019

I got assistance from GURI to set up the membership area on my shopify store. He helped me on every step of the process. Thank you very much.

Mérida Strength
Australia
Over 2 years using the app