Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

June 23, 2020

Mayank was AMAZING on helping me set up Bold Memberships. We are still in Beta mode, so I have not fully tested the functionality but customer service has been very good. I live in EST and have found later in my work day yields the quickest chat responses.

ShipBabe
United States
10 months using the app
April 16, 2020

Thank you Mayank great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Arctic Kombucha
Finland
9 months using the app
Edited March 28, 2020

Naman from Bold Memberships helped me and was excellent at responding in a timely fashion and helped me solve the problem. I greatly appreciate it!

AltarSocial
United States
9 months using the app
Edited June 12, 2020

Kelsey was very helpful and nice. I would definitely recommend Bold Memberships to anyone that's looking for similar services.

ItsOnlyOneYou
United States
9 months using the app
May 4, 2020

Carter was very helpful! He provided excellent support, guidance, and helped answer all my questions.

Queen Fitness QF
United States
9 months using the app
November 2, 2021

Jusqu'à date c'est vraiment une application sympa!
Je l'aime bien et le service a été rapide quand j'ai eu besoin.

Full fibre artistique
Canada
9 months using the app
BOLD replied November 10, 2021

Thank you for your kind review! We are so happy you chose Bold!

May 21, 2019

Excellent app !!!. I really appreciate its helpful features .
I recommend it for every one needing to integrate membership billing.

MoroccoCraft2B
Morocco
8 months using the app
BOLD replied May 28, 2019

Thanks for the review! We're glad to hear that you're having a great experience. Please make sure to reach out to our support team if you have any questions or concerns - we'll be more than happy to help!

Edited August 21, 2018

This is a great app that covers the basics for running a membership/subscription service. The app itself is easy to navigate and user friendly. Personally I would like if there were some more features with it, for example, fixed end date free trials, additional email notifications like when someone cancels a membership, an option to prorate if you want. That being said, the app gets the job done, and the customer service is the best I have received, they are knowledgeable and very friendly. Brenden is hands down the best on the customer support team! Of all the membership/subscription apps this is the best bang for you buck.

Andre B
Canada
8 months using the app
January 21, 2020

I use Bold Recurring Memberships for my dog walking/pet sitting business. Their customer service has always been extremely helpful whether communicating via email or chat. Their agent, Priyanka, in particular, has helped me find solutions and answers to my questions and has been a joy to work with.

Salty Paws
United States
8 months using the app
Edited October 31, 2018

The help is wonderful! I got stuck on a few things last week and had someone help me through live chat and then again today I had GURI help me. Thank you for your quick help so that I can continue to push my business forward and not waste time!

(edited few days after orig. post: GURI helped me again! I needed some coding help and voila its done. It would have taken me a month to figure out myself haha. Great job, thank you!)

American Deplorables Patriot Club
United States
8 months using the app