Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

December 12, 2018

Guri thanks for the help! I really appreciate your time and effort to walk me through everything I needed to know to set up my membership.

The Coloring Project
United States
6 months using the app
June 22, 2021

Solved a big issue in my membership program I have for my site. I use a few different apps and this is one of them, this allows me to charge monthly for my membership. A little confusing to get set up properly, but with some patience and a lot of help from Bold's customer support who was very helpful, it works pretty well right now. Would definitely recommend it if looking for a solution to your membership vision

MadMan Nutrition
United States
6 months using the app
BOLD replied June 23, 2021

Appreciate the kind words. Always happy to hear that the customer support team made the experience of setting up a complex project as smooth as it can be. Thanks for choosing Bold.

June 23, 2021

Customer service is amazing and has been great at answering my questions. They have been a great help to getting my backend set up!

Creative Change Connect
United States
6 months using the app
BOLD replied June 24, 2021

Thank you for the review! We're always happy to help.

February 27, 2019

Kaiser helped me solving set-up issues and been very friendly and helpful to me. Good customer service and beginner-friendly.

CIRCUiTSFUN
Australia
6 months using the app
October 29, 2018

I had a few growing pains with this app, but every time either the issue gets resolved or I at least get a speedy response. Most recent time Rifat helped me understand i was using the wrong widget.....easy fix!

Janines Boutique
United States
6 months using the app
October 3, 2018

Tim has a been a rock star working to turn this on. We are moments from going live and it looks like this is going to work perfectly with our business plan. I cannot say enough about the customer support at BOLD. They are amazing and rational human beings to work with in setting up and running your store.

Back To Zen
United States
6 months using the app
December 19, 2018

Not only is the app very simple to use but the support is amazing. Guri was very helpful, polite and timely. He resolved my issue very quickly. Thank you Bold Team and thank you Guri.

Sheer Fetish
United States
6 months using the app
January 6, 2020

Priyanka was very helpful and patient through my very specific requests. One request required help from the custom apps team and Priyanka got a ticket created. For the other item, Priyanka was able to quickly get an answer and provided instructions on how to implement the solution. Thanks!

Beanstalk.co
United States
5 months using the app
BOLD replied January 6, 2020

Hi there - thanks so much for taking the time to leave us a review! We're so happy to hear that Priyanka was able to answer your questions and get the issue properly escalated so that our team of product experts could get things sorted for you ASAP.

Please don't hesitate to reach out if you need anything else!

March 20, 2020

Totally recomend thos app, very fast support which is the most thing i value, overall excellent service!

MediaFYI
United States
5 months using the app
July 26, 2021

The ease!! I had an issue this afternoon, reached out and within a min someone was available to help. It was user error lol, but Kristopher was kind, patient and super helpful. Thanks Kristopher for making this easy!

To Every Mom
United States
5 months using the app
BOLD replied July 27, 2021

Thank you so much for the kind review! We're so happy that Kristopher was there to assist you. Thank you for choosing Bold.