Reviews (300)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and technical help, including coding and installation. It boosts revenue through effective membership fee management and integrates well with Shopify and Stripe. Despite some initial setup difficulties, it's user-friendly with a clean interface and offers good customization options, providing excellent value for managing memberships and subscriptions efficiently.

November 17, 2016

There aren't enough words to describe how thankful I am for this app and for Corey in customer support. He answered all my questions and made the learning process so easy! Great app! Great service!

Intrigueteaches
United States
About 2 years using the app
June 29, 2016

Great app. Only one out there that allows me to have the memberships that I needed for my business model to work.

Ez Bear Shop
United States
About 2 years using the app
December 12, 2019

Used the app to do some customized things to my site. There is no way I could have done it without the support of the Bhumi Patel. Fast, responsive, and efficient. Even taught me how to do something that I spent hours trying to figure out. Wish I would have reached out earlier. Would've definitely saved me some time.

KMTC Pro
United States
About 2 years using the app
BOLD replied December 12, 2019

Hi there! We're so glad to hear that Bhumi was able to work with you to get things working, and she could teach you something new as well. Sorry to hear you spent so long trying to get it working; now you know we're at the ready if you need anything else!

Definitely reach out to us whenever you need anything and we'll do what we can. :-) I love your business idea, by the way! Gospel piano is beautiful.

April 9, 2020

Great membership app and amazing customer service! Setting it up has been very easy thanks to their team.

SimpleMeals
United States
23 days using the app
June 26, 2019

Had some issue initially but Simran and the BOLD team quickly helped us to have things running smoothly!

Street Wear Depot
United States
Almost 2 years using the app
BOLD replied July 2, 2019

Hi there! Thanks for leaving us a review - I'll be sure to thank Simran for his help with the issues that you were facing! Please let us know if you have any further questions or concerns, and we'll be more than happy to help however we can.

February 21, 2018

This was about the easiest setup imaginable, literally in less than half an hour we were up and running and we are really happy!

Cait Systems
United States
Almost 2 years using the app
May 3, 2016

Great plugins! Great customer service! I would recommend Bold to anyone creating a website, especially if you are not a professional website coder! :) I had some issues and could not figure them out on my own, Marty, with customer service was very helpful and completed the tasks for me promptly.
A+

Mslo Trading
United States
Almost 2 years using the app
March 3, 2020

While the app ultimately did not work out for the system we were trying to build - a digital magazine that delivers issues to paid members seamlessly - the customer service (Bhumi specifically) was absolutely amazing. We worked with them for about two weeks. They did code updates, walked us through explaining what was happening, and more. The company has solid apps that work for various business types, and amazing customer service. We tried to make it work for us, but had to move on, but still really appreciated their effort.

Shop Pastry Arts Magazine
United States
20 days using the app
July 8, 2016

10+ support and the app is working great !

Ulissessworld
United Kingdom
Over 1 year using the app
Edited November 26, 2018

This app has helped take my store up to the next level!

Bold have an option to set to up for you and this was done within 48 hours, I did have a couple of niggles at the beginning but Eric sorted those out for me. He explained what I needed to do clearly an sent some screenshots to help make sure I got the code in the right place to ensure everything was working.

All the customers that have signed up have had a smooth and easy experience.

Primrose Kitten
United Kingdom
Over 1 year using the app