Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
Refine
-
By rating
Excellent way to build a word of mounth company.
Temo Valle
www.boldtribe.com
Great app, easy to use.
@KarenManuel - Super, super helpful and fast service. Efficient replies to my questions with step-by-step details.
Fab customer service
This app is excellent. Not to mention that their chat support is excellent. I was assisted by JC, the support was very quick and my request was done in no time.
Pleasure is all mine. I had a wonderful time helping you out today. Have a lovely day!
- Jc
Great customer service: fast and reliable.
Brand new to the app but so far so good. Jon really helped me get my first offer up and running. Thank you.
We had some initial queries. I was impressed that 2 of the Referral Candy customer service team took time on Christmas Eve to set up a Hangouts call from home and take us through the issues, carefully resolving them. Kudos to Derek and Benz at Referral Candy. Many thanks and Happy Holidays.
Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)
I appreciate the review! Thanks for being with us for the past years! - JC
Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.
You were also a delight to work with. Look forward to seeing great results in your campaign.
- Cris
After almost a year without a glitch needed some help from referral candy support. Contacted them through chat and Derek took care of it in under 10 minutes. Couldn't be happier.
The tool is great although it is not as friendly if you have to set it up in another language that is not English and the process is a bit tedious. The support was great though, Jon helped me out with the issues I had and got me back on track. So shoutout to Jon. Looking forward to seeing what results I get from the app.
Glad to have assisted you with your concerns. Thanks for writing an awesome feedback as well. :)
- Jon