Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

October 5, 2015

Superb customer service from Nicolette!
Got my referral system up in no time.
Easy integration with Shopify.
So far everything's great!

Phyx Asia
Singapore
6 months using the app
June 29, 2022

使い方、またデザインの方法などについて細かい質問を複数回しましたが、Cris Lopezさんはとても親切に迅速な対応をしてくださいました。メールでもアプリ内のチャットでもすぐに返信をくださるので、安心してアプリを使用できます。

【リアコネBOX オンラインショップ】
Japan
6 months using the app
ReferralCandy replied July 12, 2022

レビューを書いていただきありがとうございます。 助けが必要なときはいつでも遠慮なく連絡してください。
- Cris

February 15, 2022

I'm new to the app and i had quite a lot of questions. Cris and Derek were very helpful and answered everything.

MyCozmo
United Kingdom
6 months using the app
ReferralCandy replied February 17, 2022

Glad to be of service! If you need further help, just let us know - Cris

March 9, 2023

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

PriceDumb
Australia
6 months using the app
ReferralCandy replied March 10, 2023

THANK YOU VERY MUCH!! You're awesome!
- Jon

February 2, 2023

Karen Manuel was incredibly helpful to our team in setting up our Affiliate and Referral program. Alejandra was also very informative in providing us the best solution to our issues.

Afternoon Light
United States
6 months using the app
ReferralCandy replied February 2, 2023

Thank you for the review. We enjoyed being in the demo with you! Reach out to us any time you need assistance! - Karen & Alejandra

July 17, 2019

I used this app to attract new customers through the referral programme. The customer support was great. Tomas K was patient and very helpfull with all my questions. Great job.

LARSEN & ERIKSEN
Denmark
6 months using the app
June 21, 2022

I'm still new to the app but Lorraine helped me out with a few questions that I had. It all looks promising and I look forward to using the app.

HOPR
Australia
6 months using the app
ReferralCandy replied June 21, 2022

I am so grateful for your feedback. Please let us know anytime you need help.
- Lorraine

Edited August 18, 2020

Lorraine was extremely helpful and was very responsive to our needs. We are continuing to work through the issue but have made quick progress thanks to Lorraine and the staff at ReferralCandy. Great job!

Sandviper
United States
6 months using the app
May 19, 2021

Derek in customer service is the man! Helped to resolve my integration issues. Looking forward to using the app now.

BASE SKNCARE
United Kingdom
6 months using the app
ReferralCandy replied May 20, 2021

Thank you for the 5 stars! Reach out any time. -- Derek B.

April 7, 2021

Customer support was fantastic - had 1 (but truthfully 1000) questions and Mardie was supurb in answering the. Thanks Mardie

Class Mathematics
Australia
6 months using the app