Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

February 3, 2017

Their support is great and quick. Would be cool if they had a phone line though. The app is very customizable and pretty easy to install and figure out.

Before Elixir
United States
2 months using the app
November 18, 2020

We've been using Referral Candy for a few weeks now and so far it's boosting our sales greatly. I love their chat support - the team have been super responsive and helpful when I've had small questions about the setup!

WunderTree
Germany
2 months using the app
November 24, 2021

We haven't implemented the app yet but so far their customer support has been great. Maddie was very quick to reply and assist.

GuardTree
Canada
2 months using the app
ReferralCandy replied November 24, 2021

We're here for you if you need further help. You can always reach out to us! - Mardie

January 5, 2021

This app is very user friendly and the ready to go templates look great. I set it up myself but Benz was really proactive and at getting in touch to recommend some improvements. I am sure that it will be successful in bringing in lots of referral revenue :)

Kiwi Nutrition
New Zealand
2 months using the app
September 24, 2020

Very good app and awesome customer support! Perfect support for each question! Thank you very much JC :)

Cellavent Healthcare
Germany
2 months using the app
October 10, 2018

They are very responsive and Tippy helped us with the platform switch. It's not ended yet but it was helpful to have quick responses.
The only issue is that you can't connect more than one store with same ReferralCandy account.

Skyroam Shop
United States
Over 3 years using the app
July 26, 2021

I haven't tried the app but JC Fajardo has been very helpful in setting it up and understanding our queries.

Bibs Manila
Philippines
2 months using the app
ReferralCandy replied July 26, 2021

Many thanks again for the review and please feel free to write to us if there is anything else. - JC

July 28, 2021

Very easy installation and setup. Derek was very helpful in tweaking my email/promo design with me. I'm looking forward to seeing how it works for my site.

The Roving House
United States
2 months using the app
ReferralCandy replied July 30, 2021

Glad Derek could help. Please reach out to us any time if you need help! - Bryan B.

September 20, 2019

THX for Benz!!!! she is very patient and help me A LOTS!~ She shows me the detail and let me figure out my problem straightly.

FaFaland Fashion
Hong Kong SAR
2 months using the app
April 24, 2019

Finally have created my first referral campaign! Thanks for the help from Tomas for the prompt reply and helpful suggestion:)

GadgetiCloud
Hong Kong SAR
2 months using the app