Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 30, 2019

I encountered some problems with the integration of Referral Candy with my shop's platform but Benz was really helpful in helping my to resolve my queries. She was really patient in my explanation and offered to clarify my doubts on Google Hangouts so that she can show me on her screen as well. Thank you for the great service!

seriousprints
Singapore
About 1 month using the app
June 17, 2020

Derek really went above and beyond for us. And he did it in about 5 seconds after my request for help! Highly appreciate it.

Huargos
Chile
About 1 month using the app
May 26, 2021

Great help in customer service from Lorraine and integrates well into our site. Thanks for your help!

NGX
United Kingdom
About 1 month using the app
ReferralCandy replied May 27, 2021

Thank you for five stars! Reach out any time! - Lorraine G.

September 15, 2020

Great customer support by Derek. We had issues with translating parts of the theme, however could set up a call with Derek who helped us right away.

HolyHealth
Germany
About 1 month using the app
June 4, 2021

Customer service was super helpful and responsive. They answered all my questions in a timely manner.

Fitlife Foods
United States
Almost 2 years using the app
ReferralCandy replied June 9, 2021

Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.

February 9, 2021

The customer service has been great so far! I am happy with the app and would recommend it to other people.

La Paloma
United States
About 1 month using the app
September 15, 2021

I had an issue with installing code for the app so I reached out to Mardie who replied immediately. She was very friendly and helpful and had my issue solved in no time. Thanks Mardie, much appreciaed.

Scentiskin.com
Australia
About 1 month using the app
ReferralCandy replied September 15, 2021

Many thanks again for the review and please feel free to write to us if there is anything else. - Mardie

September 8, 2022

Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.

Eleven Loves
United Kingdom
About 1 month using the app
ReferralCandy replied September 9, 2022

Pleasure was mine! So glad that we were able to sort out all your concerns. :)
- Cris

July 9, 2020

I'm trialling this app for a customer referral program, and an influencer affiliate program. I can't thank Derek enough for his help getting dual accounts set up so that I can do this. Not to mention his good gif game.

Pattie & Co.
United Kingdom
About 1 month using the app
August 25, 2021

I was a little confused about how to get things up and running with my website but thanks to Mardie she walked me through it!

VIP SECTION CO
United States
About 1 month using the app
ReferralCandy replied August 25, 2021

Thank you for five stars! If you need help on some sections of the app, just let us know! - Mardie