Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

November 13, 2015

Good app, we don't use it a lot anymore but when we were it was great.

Lstn
United States
About 2 years using the app
July 8, 2020

Amazing customer service. Thanks to Dwight, my problem was solved in less than 5 minutes. Will keep trying out the app before purchasing. thanks a lot!

NanoKnit Mask
Hong Kong SAR
24 days using the app
April 19, 2021

Amazing customer service! Derek helped me with the whole process and answered all my questions :) !

AP-UNIFORMS
Canada
Over 1 year using the app
May 1, 2020

Great extra revenue generator for any store, boosts customer service score, customer satisfaction, a great way to have fun with your customers. Derek was really helpful with set up.

Til You Collapse
United States
24 days using the app
March 23, 2021

We are currently setting up our referral program and Derek was here all along answering every questions we had ! App is looking great and it is very easy to use. Keep up the good work guys :) and thanks for helping.

Fish to Go
Switzerland
24 days using the app
November 14, 2018

Yet to use the app, but Tippy was very helpful in helping solve an issue regarding the changing of templates!

Rosso Socks
Belgium
24 days using the app
March 31, 2022

Great service from Cris in customer service! We will try the app for some time now and see how it works.

Oslo Tool Company AS
Norway
24 days using the app
ReferralCandy replied June 1, 2022

Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - Cris

October 12, 2015

So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.

Dockatot
United States
About 2 years using the app
Edited January 3, 2019

Thanks to Tippy he helped me out sending the invitation email to all my existing customers, i would love to give it a try and lets see if thisreally helps me to increase my sells.

GG Ink
Mexico
23 days using the app
May 14, 2019

This app is great but is missing one thing, in my opinion, to be AWESOME. I wish Referral Candy would allow me to see the unique code that gets sent out to my customers. There have been times where customers would lose their email and require it to be sent out again. There is no option to send them another new one and void the old one or send them a copy of the code already sent to them.

Hats off to TIPPY who has been here for my business time after time with quick and efficient solutions! He deserves 5 stars alone.

Innovet Pet Products I Best Hemp Products for Pets
United States
Over 1 year using the app