Referral Candy & Affiliate , 2,134 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
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I'm new to ReferralCandy and worked with Karen to get it all set up. She was AMAZING! Best customer support ever. We worked through the chat system and then needed to hop on a phone call to figure out the rest. She offered the phone cll and I gladly accepted! Such an easy pain free process. Thank you KAREN!!!!
Great and easy to use app that “does the job”. Their customer support is amazing. Derek was super helpful and went as far as testing my codes :)
Mardie helped me perfectly with transitioning from WooCommerce to Shopify! The app also works very well, I would definitely recommend it.
Glad to help! If you have any concerns, just let us know. - Mardie
This app is pretty awesome and my support help has been stellar. Tomas on support has walked me through everything. He's done everything but basically visit my house, login to my computer, and set up everything himself. Great guy, great support, and great app. It's a must have in my opinion
Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.
Great customer service, the app is very easy to use, I had an issue with the email list and the referral code I had a lady by the name of Katherine helped really well, she stayed with me for nearly 30 minutes if not more. thank you for the support it helps when you start a new business.
Thanks so much for the review! Feel free to reach out - Katherine
I have JUST installed the app, so I have yet to see results. So, I cannot offer a review on the app, however I would like to offer a review on Jon, who was the representative who assisted me. Jon was very friendly and accommodating, and answered my questions directly and clearly. As a matter of fact, I realized I had another question after we hung up, and I am hoping I can reach Jon again directly, since he was so helpful the first time. Thank you again and I look forward to watching my business grow using Referral Candy. Thanks again, Margi Mason, Mrs. Mason's Co.
I really enjoy the potential that comes with this app. Email referrals can really help and is one of the more affordable ones of all the apps. Customer service is responsive and great, but there is some work to be done on your end. Naturally, setting up the brand, proper marketing for awareness is important. I wish it can be integrated easier into shopify if you are using the points method without having to enter referralcandy page specifically, but it gets the job done.
Lorraine was very quick to respond and tentative. She reached out to the ReferralCandy engineers and found a solution quickly. Great customer support!
The stand alone app itself (not the Shopify app, but actual app) is always improving but has room for growth (hints 4 stars)
Derek answered all of our questions and helped us set up the app. The dashboard is also intuitive and easy to navigate.