Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
Refine
-
By rating
Karen is very helpful with our referral questions and issues
It can be a bit confusing to get startet (especially with the Recharge integration) and there were a few hiccups, but the customer service is super helpfull and will even take a personal call to get things sorted (thanks Benz). Also thanks to Thomas and Tippy for being super helpfull!
As you can see, it took a bit of support to get everything running smoothly. Probably the best referral software that has a Recharge integration.
NB: this review is from 2019, about a previous version of ReferralCandy
Thanks for the review! We made sure to let Benz, Tomas, and Tippy know and it made their day! Yes, even though ReferralCandy and ReCharge teamed up to provide a solution that is intuitive and seamless, there are instances when it can get tricky. I'm glad we were able to help, and please reach out if there is anything else. - Jaime R.
I am new to the platform, still learning and evaluating the ROI but . Great support. Reached out to Katherine and she helped me fix exactly what I needed SUPER quick!!
Thanks for the review! I appreciate it! Let me know when something comes up; I'm always here to help! - Katherine
Referral Candy is easy to use and their onboarding staff are excellent. They provided guidance to set us up for success.
Thanks for your kind review! We're here to set you up for success :) - Bryan B.
Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.
Their customer support is AMAZING, Derek helped me within minutes with all the questions I had launching the app. Thank you!!!
I love how Tippy got on a hangout call with me and helped me fix my setup and gave me advice on how I can improve my referral program. You don't get that kind of service from others. Great app! Thank you!
I had a wonderful experience onboarding Referral Candy - they have a terrific customer support team! Thanks so much for the wonderful help!
Solid set up instructions by my man Derek. Really intuitive app. Can't wait to watch what it does when it is implemented in full force.
Jon D. was a great help to me today in getting my account migrated to Shopify. Thanks Jon! I appreciate your help and availability!