Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 23, 2021

Not using the app yet, but Dwight answered all of my questions within 5 min. No concerns anymore. Thanks a lot!

naifcare.com
Netherlands
4 months using the app
April 12, 2013

**updated content here: Got a great email from the support team about our review (below) and it appears that they have 2/3rd's of what I thought was missing in terms of features. Kudos to them for the follow-up and I have upgraded their rating because of the excellent service/support.

***prior review:

This is a very limited package and if it doesn't fit your business model, you don't have much flexibility. We decided not to use it because of the very rigid rebate processing model: they process rebates at the end of the month. This means that you can't control when they get paid, or if they get paid. In our case, we offer a moneyback guarantee and that means there is no way for us to cancel the payment or modify it once a purchase has occurred.

Snoot! Spray
United States
5 days using the app
June 21, 2023

Very easy to setup and JC was very helpful with recommendations to get things setup up properly based upon our use case.

NeoCharge
United States
5 days using the app
ReferralCandy replied June 22, 2023

Thanks for this great feedback! We're super excited to see how your customers would benefit from your referral program.
- JC

September 2, 2020

Tried out the app for a few weeks. I like that they have a trial.
Jon - really good customers service.

Simplify Teaching AS
Norway
3 months using the app
August 16, 2013

We are using the app for almost a month now and it seems to be working just fine. Responsiveness of their support team is truly outstanding!

Merry Tale
Lithuania
3 months using the app
March 30, 2020

I am just starting with the app - the service via chat and specifically Karen was hugely helpful and proactive. Thank you

BRABAR
United States
5 days using the app
October 23, 2023

The customer Service helped me to figure it out. Will try the app soon. So far it is great

GMP Vitas
United States
5 days using the app
ReferralCandy replied October 27, 2023

We're excited for you to try our referral program, and thank you as well for your time today and for writing this review. :)
- Katherine

January 18, 2023

Just going through the onboarding process and Lorraine has been very helpful. Only giving it 4 stars because we haven't tested the app out fully yet. Will update if it proves to be what we're looking for.

Mark | The Level Collective
United Kingdom
3 months using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Please feel free to contact us again if you need help! - Lorraine

February 27, 2019

Atendimento personalizado com muito cuidado e atenção, Tippy foi exelente e ajudou em todas as minhas dúvidas.

Exlibris Baco
Portugal
5 days using the app
Edited March 8, 2021

Had some issues setting up a few emails but Jon was really helpful...great to get such a quick response and solution. Many thanks

Gordon Street Coffee
United Kingdom
5 days using the app