Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 7, 2018

WOW - did I mention the customer service? Great product and great customer service. Adam was really happy to helping me set-up the campaigns and easily answered any questions i had

Bedrocks
Australia
26 days using the app
June 12, 2019

Easy to set up and so automated !! that you really don't have to do anything once it gets started.
Thanks to Derek for answering my questions so fast!

Cocolab® USA
United Kingdom
26 days using the app
March 14, 2018

Just got help from Tippy to set up our first referral program and the service was great. He was efficient, helpful and proactive. Really happy with your customer support service and very satisfied with the attention provided by Tippy.

Retouch3d
United Kingdom
26 days using the app
November 14, 2018

We recently used ReferralCandy and Derek was very helpful and responded to my question quickly! I would like the app better if we could run two campaigns at once through one account.

MemoryStitch
United States
26 days using the app
July 26, 2020

One week in, so far it seems to be the best option for the cost.

Pros: visibility of data & customers, good support (chat available), syncs with MailChimp and ReCharge (subscriptions), links don't expire, URL is customizable.

Cons: No ability to use gift cards as a reward (more of a Shopify issue I believe), the referral discounts list individually in Shopify so it completely trashes your discount list (you can't just scroll and review discounts anymore, which is crazy cause other systems can group them under 1 discount), it's on you to display what your referral restrictions are, if you say Min of $30, there is no automation to build that into the emails, you have to go type it all.

Farm Hounds
United States
16 days using the app
May 14, 2020

We were really impressed with Referral Candy's integration capabilities and its ease of use. The functionality and useability of the B2B management platform could be improved. However, our Referral Candy rep Lorrainne was incredibly helpful and responsive, enabling us to get our program up and running and optimised quickly - thank you!

Biomel - Love Your Gut
United Kingdom
16 days using the app
Edited March 29, 2019

Outstanding service from Benz! She really solved all queries within no time and explained the mechanism in the most effective & flexible communication manner. Great work. Good platform.

Depsypher
India
25 days using the app
Edited February 25, 2019

Fantastic service! Everyone on the support team has been super helpful and responsive in getting things set up for me, especially Derek, Lorraine & Jon! I have many Shopify apps installed on my website and Referral Candy support has by far been the most responsive and helpful. The app is super easy to use and very intuitive! I will definitely recommend it! Thanks Referral Candy team!

We Drink Bubbles
United States
25 days using the app
February 8, 2019

This app is very informative and quick to navigate and use, I am happy
the friendly customer agent, DWIGHT helped me soo soo much. He was very patient for a long time and informative with me. Thanks so much!

Impulse New York
United States
25 days using the app
October 16, 2019

This app was super easy to setup (way shorter than another referral program I tried) and I received really great and timely support for the questions I did have! Excited to get the campaign up and running and start seeing a return!

Reprise Activewear
United States
25 days using the app