Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

May 27, 2021

I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!

Billion Avenue
Belgium
Over 1 year using the app
ReferralCandy replied May 27, 2021

Thank you for five stars! Reach out any time! - Tomas K.

April 24, 2020

This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.

BuddhiBox
United States
Over 1 year using the app
October 31, 2019

Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.

ExpressionMed
United States
Over 1 year using the app
November 3, 2022

Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience

uat-glasshouse-fragrances
Australia
Over 1 year using the app
ReferralCandy replied November 14, 2022

Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!

May 19, 2021

Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!

Raw Press Co
United Kingdom
Over 1 year using the app
ReferralCandy replied May 20, 2021

We appreciate your kind words. I'll be sure to let JC know -- Jaime R.

October 6, 2015

Great referral program app and even better customer support. Really guys you rock, keep it up!

Vitchelo Outdoor Gears
United States
Over 1 year using the app
February 5, 2019

I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.

Léa France®
United States
Over 1 year using the app
October 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Rock Your Nose Jewelry Inc.
Canada
Over 1 year using the app
March 20, 2018

it works! but it takes a little more than a month to pick up the momentum.

it's not cheap at all! but it's cheaper than affiliates.

Ecigaretteempire
United States
Over 1 year using the app
March 4, 2019

Great customer service. Highly recommend and am excited to see how the platform performs over the next few months. Thanks Tippy!

Nava New York
United States
Over 1 year using the app