Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

October 9, 2020

Great service - Tom has been excellent in providing support and guidance in getting campaign up and running!

Kerello
United Kingdom
Over 1 year using the app
August 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Narwal Robotics
Hong Kong SAR
Over 1 year using the app
ReferralCandy replied August 19, 2021

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

January 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Epycure
France
Over 1 year using the app
ReferralCandy replied January 10, 2022

We're always there to help! Feel free to let us know if you need further assistance! - Cris

January 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Well Made
United States
Over 1 year using the app
July 27, 2021

Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!

Bazoo
United Kingdom
Over 1 year using the app
ReferralCandy replied July 27, 2021

It was my pleasure! Thanks for this review and please write to us any time! - Dwight

Edited April 27, 2018

ReferralCandy provides great service, and they are there to help. What else can you ask for? Great tool, great service & great people working there. Thank you.

Yummy Bazaar
United States
Over 1 year using the app
Edited June 8, 2018

ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.

Finalstraw
United States
About 1 year using the app
Edited August 12, 2021

Currently using it! Backend is super easy to use and features are exactly as described. Their Customer support is amazing and very fast. Update: We had to switch our shop to a new website. The support Team did a great and fast job. Thanks!

David Lengauer
Austria
About 1 year using the app
February 14, 2020

Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!

JENNY BIRD
Canada
About 1 year using the app
March 18, 2020

Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!

Tune Supplement
Japan
About 1 year using the app