Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

October 24, 2018

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Skin Nation
United States
Over 2 years using the app
June 27, 2019

Application is really easy to use and we are expecting great results. Derek was also a great customer service rep! Super helpful and available at a moments notice.

Just Vertical
Canada
Over 2 years using the app
Edited August 28, 2019

Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)

Vitamin A Swim
United States
Over 2 years using the app
January 31, 2022

So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.

Kwee-Jack Fish Co. LLC
United States
Over 2 years using the app
ReferralCandy replied February 1, 2022

Thanks so much! Glad I could help. - Jon

Edited December 30, 2019

I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.

Kudos to her.

North Aware
Canada
Over 2 years using the app
March 1, 2019

App is really easy to install and configure. Customer support is very responsive and quick. This app is a must have!

Poundit
Philippines
Over 2 years using the app
September 2, 2020

The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.

Sannan Ruokakassi
Finland
Over 2 years using the app
June 22, 2020

Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.

Aurelius Food Co
Canada
Over 2 years using the app
April 26, 2018

Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!

Moderntribe
United States
Over 2 years using the app
June 28, 2021

Great support! Dwaight is the Best <3
helped me a lot with few topics and setting things up ;-)
greeeez

Knödelkult
Germany
Over 2 years using the app
ReferralCandy replied June 29, 2021

You're very welcome, and we'll share your thanks with Dwight! -Bryan B.