Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

September 22, 2021

Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!

Crazy Detectors
Germany
About 1 year using the app
ReferralCandy replied September 24, 2021

We're glad Katherine and Benz was able to help! - Tom

Edited November 17, 2016

Interface is very easy to understand and follow. Support and Service are great!

Furbo Dog Camera
United States
About 1 year using the app
Edited October 21, 2020

Lorraine at Referral Candy was very helpful in resolving the issue with one of our customer. Thanks a lot.

Seafood Crate
Canada
About 1 year using the app
August 23, 2022

Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.

Po Campo
United States
About 1 year using the app
ReferralCandy replied August 23, 2022

I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa

March 19, 2020

Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.

aila
United States
About 1 year using the app
October 12, 2018

Tippy is awesome, the app is awesome. Well worth the money! It has helped us gain even more loyalty from our customers.

Suddora
United States
About 1 year using the app
March 28, 2018

The customer service is wonderful. Tomas and their team member did a good job.
This is why I choose paid service. This is no free lunch in this world. So if you want to install a refer app at your Shopify store, Referral Candy is your best choice.

Idecoroom
Australia
About 1 year using the app
February 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Ocean Bottle Store
United Kingdom
About 1 year using the app
ReferralCandy replied February 17, 2022

Thanks so much for the review! For anything else about the platform, we're here for you! - Jon

Edited October 6, 2020

Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.

MystifySociety
United States
About 1 year using the app
July 24, 2018

Amazing product, priced right, unlike the other referral programs on the Shopify Appstore, they price it in a way were they grow when you grow.
Tippy was amazing!

Karity Com
United States
About 1 year using the app