Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

March 28, 2018

The customer service is wonderful. Tomas and their team member did a good job.
This is why I choose paid service. This is no free lunch in this world. So if you want to install a refer app at your Shopify store, Referral Candy is your best choice.

Idecoroom
Australia
About 1 year using the app
February 16, 2022

Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.

Ocean Bottle Store
United Kingdom
About 1 year using the app
ReferralCandy replied February 17, 2022

Thanks so much for the review! For anything else about the platform, we're here for you! - Jon

Edited October 6, 2020

Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.

MystifySociety
United States
About 1 year using the app
July 24, 2018

Amazing product, priced right, unlike the other referral programs on the Shopify Appstore, they price it in a way were they grow when you grow.
Tippy was amazing!

Karity Com
United States
About 1 year using the app
June 24, 2021

Lorraine was extremely helpful in sorting a problem we were experiencing with Mailchimp. Thank you very much!

Cotswolds Distillery
United Kingdom
About 1 year using the app
ReferralCandy replied June 29, 2021

Thank you so much for the review! — Lorraine G.

October 22, 2018

Tippy over at ReferralCandy was fantastic at helping us get stood up and answering some technical questions.

IdeaPaint US
United States
About 1 year using the app
April 10, 2018

Karen was super helpful and took the time to call me and walk me through it!

Mnbkouture
United States
About 1 year using the app
Edited January 27, 2021

Referral Candy Representatives Lorraine G. and Mardie S. has been very helpful in responding to all of my questions. I really appreciate it!

Funky Monkey
United States
About 1 year using the app
June 10, 2022

The app is totally cool, 1 click installation, fully and deeply integrated with Shopify, the support is fantastic as well, Jon helped us with our tech queries and helped us with some advanced configurations between accounts.

Giordano Shop
Italy
About 1 year using the app
ReferralCandy replied June 13, 2022

It was a pleasure helping you out. Looking forward to seeing great results on your referral campaign. :)

- Jon

October 9, 2019

Very good support from ReferralCandy, Adam is helping us in very detailed explanation with screenshots for our 2nd account. We are very pleased to use ReferralCandy, they are very flexible to adjust based on our requirements. Highly recommend to all shop owners.

MiaoMiao
China
About 1 year using the app