Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 15, 2020

The most important thing to mention is that after you launch this, it needs to maintenance or time. It runs smoothly in the background and generated additional revenue. Very good customer service reps (Tom in particular). Thank you

KOLEDA
Latvia
About 1 year using the app
December 16, 2020

Tom was great to help to start the app. Thank you Tom and team to build the system. If the commission fee is less it would be perfect.

R's KOSO
United States
About 1 year using the app
May 22, 2018

Thanks so much for your above & beyond help, Jon!

Rock Paper Shears
United States
About 1 year using the app
March 24, 2020

Derek from Customer Service was very helpful! We're just starting to use the app and he helped troubleshoot some questions and uses cases super efficiently.

SpoonfulOne
United States
About 1 year using the app
September 22, 2021

Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.

Baken
Singapore
About 1 year using the app
ReferralCandy replied September 24, 2021

Thanks so much! Glad I could help. — JC

March 15, 2023

The platform works absolutely amazing without much effort. The support team is equally good. Recently I had a chat with Jon and he assisted me for more than one hour..Respect his patience !!

60beans
Germany
About 1 year using the app
ReferralCandy replied March 17, 2023

Thanks for the shout out! I appreciate it. Reach out anytime you need help! - Jon

Edited November 20, 2019

Tippy was very helpful in helping me set up a campaign. within minutes He was very knowledgeable I am about to launch this and am excited to see the results.

Blue Heron Yarns
United States
About 1 year using the app
October 20, 2020

Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!

Scentses + Co
Malaysia
About 1 year using the app
February 21, 2023

Jon Dolor was such an amazing help today!! He was very quick to respond and very helpful!
Thank you for your assistance!!!

ValAsta LLC
United States
About 1 year using the app
ReferralCandy replied February 21, 2023

You are very welcome and thank you very much as well for the positive feedback! - Jon

April 29, 2019

This rating is for the customer service we've received so far. We signed up for Referral Candy but as we are in the process of updating our website we weren't ready to activate it yet. Karen M. has been most helpful - she was able to temporarily pause our account so that we could activate it when ready. Also checked in to see how we were doing.

Nona Lim
United States
About 1 year using the app