Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

July 27, 2018

Tippy is very helpful and friendly every time we have issues or questions. He was able to find solutions quickly and always responds within a short time period

Soul Zen
Germany
About 1 year using the app
July 23, 2021

I used this app to get more sale from referrals. I love it! 10/10 excellent service too! I would recommend it!

MORTIER PILON
Canada
About 1 year using the app
ReferralCandy replied July 26, 2021

What an awesome review, this made our day. Thank you so much! - Jaime

September 11, 2018

Super Application et le plus important est le Support Merci beaucoup Tippy ( Conatct Support Team ) Il m'aidé beaucoup avec les différents moyens de communication pour régler mon problème . Je recommande vivement cette application

Wall Street Wears Gold Teeth
United States
About 1 year using the app
October 21, 2020

Mardie was amazing and is helping to guide our team on our new referral program. Thank you Mardie and Referral Candy!

Skyframe
United States
About 1 year using the app
June 19, 2020

Karen was great and really Helpful :D Thank's so much for editing my photo so I could fit it better into my referal program.

Organic Always
Australia
About 1 year using the app
October 31, 2018

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Gym+Coffee
Ireland
About 1 year using the app
October 27, 2021

Everything good. Great Service. (Y)
Thank you Cris for helping us out via E-Mail.
Greetings from Germany

Viamontis
Germany
About 1 year using the app
ReferralCandy replied October 27, 2021

We're glad Cris was able to help! - Tom

May 28, 2021

I needed help in getting started and Dwight was very patient and helpful. I now all set up and ready to start sending referral emails.

Big Potato Games
United Kingdom
About 1 year using the app
ReferralCandy replied June 1, 2021

Thanks so much! Glad I could help. — Dwight S.

December 15, 2021

Mardie was very helpful in helping me set up Referral Candy. She walked me through the whole process until I was able to get everything sorted out. I was impressed with her customer service

RapidTests
United Kingdom
About 1 year using the app
ReferralCandy replied December 15, 2021

We're glad to hear we impressed you! If you need further help, feel free to reach out! - Mardie

March 17, 2023

Great app and great support by Ines, fast, flexible and on point. Looking forward to see how the marketing option further develops our shop.

YPSI
Germany
About 1 year using the app
ReferralCandy replied March 17, 2023

Thank you for the review! I'm excited for you! Send us a message if you need assistance! - Ines