Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

March 20, 2020

Great support team! Still in the process of setting up the app to our exact needs, but the support we've gotten is getting us there pretty quickly. Would recommend!

Acorn Biolabs
Canada
12 months using the app
July 18, 2022

Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)

EVERYYIN - Female Health
Germany
12 months using the app
ReferralCandy replied July 18, 2022

Wow! Thank you so much for writing a review. It was my pleasure assisting you. :)
- Jelson

June 15, 2020

Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.

TURTLEBOX
United States
12 months using the app
October 24, 2023

The support agent, Cris, is very friendly and helpful. The app is also cool. Thank you Referral Candy!

Martie
United States
12 months using the app
ReferralCandy replied October 27, 2023

It was a pleasure assisting you with your concerns. Thanks so much again for this review!
- Cris

February 2, 2021

Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!

Vitacore Industries
Canada
12 months using the app
June 24, 2022

We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.

Kuratist
Germany
12 months using the app
ReferralCandy replied June 27, 2022

It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC

Edited June 9, 2021

Easy to start using this app.
Moreover easy to customize text and images on mail and page.
Further customer supports gives a response very quickly, thanks, Dwight.
Godness.

うおポチ宅配便
Japan
12 months using the app
ReferralCandy replied June 9, 2021

I appreciate your kind words. Thank you and write to us any time! - Dwight

February 14, 2020

A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !

YOZE
France
12 months using the app
January 21, 2022

JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks

Pacer Virtual Challenges
United States
12 months using the app
ReferralCandy replied January 23, 2022

Thank you for five stars! Reach out any time! - JC

May 26, 2020

referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable

Rahua.com
United States
12 months using the app