Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

December 15, 2020

I've found the app to be intuitive and easy to set up. I was able to email all past customers to invite them to our new referral program. Derek Benito was very helpful in reviewing our set up and suggesting optimizations.

FireCreek Snacks
United States
About 1 year using the app
February 21, 2023

Jon Dolor was such an amazing help today!! He was very quick to respond and very helpful!
Thank you for your assistance!!!

ValAsta LLC
United States
About 1 year using the app
ReferralCandy replied February 21, 2023

You are very welcome and thank you very much as well for the positive feedback! - Jon

May 5, 2022

I like that I was assigned a dedicated customer service rep, Jelson, who has very courteously answered my many questions and helped with any issues I've encountered. Customer service is excellent! Just one cautionary note - there is currently no notification of failed (unclaimed) reward payments, but hopefully they will add this feature soon.

Ameo Life
United States
About 1 year using the app
ReferralCandy replied June 1, 2022

I appreciate your feedback! Send us a message anytime you need help! - Jelson

September 8, 2020

Amazing app, easy to set up but I asked a little help and Karen from the support help me to be ready to launch my referral campaign from zero to launch. Thank you very much Karen!

Antica Seteria Comasca
Italy
About 1 year using the app
February 3, 2016

So far our experience has been great. After a Skpye all with Ferry I now know how the Referral Candy system works and am really excited to see how it will increase sales in my store!! Watch this space for more positive info. Thanks Ferry for all your input, laughter and patience. It's friendliness like this that really motivates one to use the product to its maximum capacity.

Body And Mind Shop
South Africa
About 1 year using the app
March 7, 2023

Incredibly helpful and FAST customer service, Ines was very patient and kind and helped me with an resolved several requests - would highly recommend this app!

BlossomUp Store
Switzerland
About 1 year using the app
ReferralCandy replied March 7, 2023

Thank you for recommending the app and for a great review! Let us know any time you need assistance! - Ines

October 17, 2018

Derek from Referral Candy went above and beyond to help me resolve a few problems I was having when customizing my referral program. He was so patient and really explained all of my questions in simple detail so that I could understand what was going on. I can't recommend them enough!

Jaclyn James Home
United States
About 1 year using the app
February 2, 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Greats
United States
About 1 year using the app
July 29, 2020

Derek was so helpful in getting us started! We look forward to getting this set up with our Klaviyo integration. Great, flexible and customizable app!

KENT | super natural basics
United States
About 1 year using the app
February 17, 2023

Fantastic Customer Service I was assisted by Katherine. She was very helpful and knowledgeable and was able to help me with the issue I was experiencing.

Skinade US
United States
About 1 year using the app
ReferralCandy replied February 21, 2023

It was my pleasure assisting you! I appreciate the review. Just let us know if you need any assistance! - Katherine