Reviews (1,017)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, with staff members like John, Janice, and Andre frequently commended for their responsiveness. The platform is noted for its easy onboarding and setup, enhancing affiliate marketing efforts and increasing sales through effective program management. Its user-friendly interface and seamless Shopify integration make navigation and enhancement of setups straightforward. The app also offers comprehensive affiliate management features, including detailed performance tracking, easy payment setups, and flexible commission structures. Additionally, educational resources such as tutorial videos and FAQs are valued for maximizing the platform's utility.

Edited June 5, 2020

Customer service from Refersion (and Andre in particular) is great! The team always gets back to me quickly and is willing to go above and beyond to help me with customized requests and report pulls.

Momentous
United States
About 3 years using the app
February 26, 2020

The team is quick and attentive to any inquiries you have and for our team, the ability to get support in a timely manner matters a lot. Andre on their team is prompt in getting our issues solved.

Curlkalon Hair
United States
About 3 years using the app
March 9, 2016

Easy to use as a merchant and affiliate. Highly recommend this.

Six Degrees Hair Ties
United States
About 3 years using the app
November 21, 2014

The BEST affiliate program app for Shopify. Hands down.

Support is fast, friendly and efficient.

The interface (backend and user experience) is intuitive and easy to navigate.

Setup, tracking and integrations (MailChimp, API, etc).

Whether you're new to affiliate programs or experienced with significant sales volume--this is the best app to test first.

True Nature Botanicals
United States
Almost 3 years using the app
January 12, 2017

Refersion was super easy to set up and immediately begin tracking affiliates for my online snack subscription store (www.bokksu.com). I've been able to get more referrals and sales because affiliates trust Refersion and know they will get their proper commission through this system. Highly recommend trying Refersion out!

Bokksu
United States
Almost 3 years using the app
November 10, 2022

Eugene did an awesome job at helping me out! My question was resolved within a day and now we are ready to move forward!

KritterKlips
United States
Almost 3 years using the app
September 8, 2020

I am still at the early stages of trying this app, but the support I got from them so far is impressive, special thanks to Andre for his amazing work.

Iron Flask
United States
Almost 3 years using the app
July 26, 2017

This tool is so easy to navigate and use! Recently needed some assistance with an integration and their service (Layth) was outstanding!! Highly recommend

Confidence Beads
United States
Almost 3 years using the app
Edited January 13, 2020

We have used Refersion for over three years and have built an awesome ambassador program on it! Refersion makes it easy to send commission to affiliates and automatically creates coupon codes on Shopify when an affiliate creates their unique code to promote with. If we ever have a problem, the Refersion team is very quick to solve the issue. Affiliate marketing has been a huge part of our company thanks to Refersion

VIBEDRATION
United States
Almost 3 years using the app
March 12, 2016

One of the few apps that are truly easy to install. Within minutes we had an affiliate program setup and a short time after that our first affiliate sale. The post-checkout option is a great way to increase affiliates for a starting store. We highly recommend this app.

Monstrum Tactical
United States
Almost 3 years using the app