Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and easy setup. They value its effective commission tracking, affiliate management, and detailed performance metrics. The post-purchase affiliate sign-up feature is seen as a key tool for enhancing brand loyalty and sales. Many merchants report business growth after using the app. The customer service, especially chat support, is praised for its responsiveness and helpfulness. The app's customization capabilities and supportive onboarding process are also well-regarded.

February 8, 2022

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

HYDRAGUN WW
Singapore
10 months using the app
May 13, 2013

Great app! I just recently switched over to Shopify from another eCommerce setup and needed an affiliate app. So far this app has worked flawlessly, and the setup was very simple. Also, the customer support is excellent! I had a few questions when I was getting started and my questions were answered very quickly.

Nicolesy Store
United States
10 months using the app
August 24, 2020

Refersion has the best support of almost ANY app I've used. And Andre over there is amazing! Probably the best affiliate app out there. Highly recommended!

US BioSolutions Direct
United States
10 months using the app
July 20, 2018

The app is not super user-friendly BUT customer service is awesome and quick. Emma helped me set up everything properly in 5 minutes. Actually more simple then it looks like. So give them a quick call and everything will go well!

Badassveganlife
Canada
9 months using the app
December 15, 2017

Thank you Erik at Refersion for your amazing efficiency. All set up and done so quickly. We are very excited about the extra sales we think we will be generating with Refersion.

Advtestbuggy
Australia
9 months using the app
May 18, 2016

Very easy to use, wonderful support staff and customer service, easy set up and works perfectly with Shopify. Great app!

Jotitdown
Australia
9 months using the app
September 8, 2022

Aahlee was a huge help in getting our program setup, we've had excessive headaches in the past with other referral/affiliate programs that turned us off entirely. Refersion is definitely the most responsive, easiest to use, and most helpful to setup. Looking forward to growing together.

Worst Responders
United States
9 months using the app
Edited July 18, 2020

I am coming to the end of the trial and I have been so happy with the helpfulness of the team! The programme is simple to set up and the support to complete this has been exemplary. Thanks to Nick and Olivier for my on-boarding training and integration! Me and team BN can't wait to get started. Thanks!

Beautifully Nourished
United Kingdom
9 months using the app
May 27, 2013

I have just started using this app... I love the platform seems great... Unfortunately the drop down menus do seem to work for iPad users which is where I do the majority of my work on the road. I hope to see this fixed soon so I can get the full experience and use of this app!

SoundBender
United States
9 months using the app
May 16, 2016

It's the best affiliate program for Shopify...hands down. Don't waste your time, I already did that. Refersion is the best one.

The 2 Bits Man
United States
9 months using the app