Reviews (481)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing affiliate programs, boosting sales, and managing ambassador relationships. They praise its easy setup, seamless Shopify integration, and customizable compensation features. The user-friendly interface and reliable affiliate tracking are highlighted, along with quick, helpful customer support. The team is noted for being responsive and proactive in resolving issues and assisting with setup, making it an effective tool for affiliate marketing management.

March 27, 2026

SUYYA
China
11 minutes using the app
Refersion, Inc. replied March 30, 2026

:D

- Ryan, CEO

February 10, 2026

Just getting start but everyone has been making it easy to set up and understand but John has been beyond great helping me with my redirects. i am looking forward to a long working relationship

Cosmicrayne's Custom Tresures INC.
United States
5 days using the app
Edited July 23, 2025

I do not recommend this app. There is no delete/edit button for you if you’ve typed an error into a conversion/commission amount. If you make a mistake, You have to email Support for them to delete it for you. ‍ Then to top it off, they don’t respond right away, you have to wait at least a week for the issue to be fixed. I don’t understand why they don’t just add an “edit” or “delete” button.
Instead of having the affiliates wait for their payment while they take their sweet time to get to it.
I NEVER ever complain or leave bad reviews! This is my first time writing one like this.. This means it has taken A LOT for me to get to this point. I will be finding a new app if they can’t get it together especially since this app isn’t cheap... I’m paying for their “best” package.

The Pink Makeup Box
United States
Over 3 years using the app
April 16, 2025

John is so helpful! Thanks for the wonderful customer service.

Sonnet Skin
United States
8 days using the app
October 9, 2024

John Rogelio was awesome and very fast with customer support.

JUMR Lifestyle Shop
United States
21 days using the app
August 27, 2024

I DON'T WANNA!
Can't we just keep this SHINING STAR COMPANY TO OURSELVES?!
John is BY FAR the best service agent that I had the pleasure of dealing with!
He is on the ball, nose to the grindstone! Honest and trustworthy beyond note. I took a risk and Refersion a bit more than the normal admin permission as my partner and John dealt with this. I was blown away! He acted with honesty and integrity, did what he had to do. He is a keeper and one to restore faith in humanity!
You have to give this guy a SHINING CHAIR AFTER THIS!

Algera Jewelry
South Africa
4 days using the app
July 11, 2024

Janice was very helpful in helping us setting Refersion up for our store!

Wild Elements
United States
11 days using the app
June 7, 2024

John from Refersion is exceptional. He made the onboarding process feel effortless and set us on a path to success. I feel like we're about to launch a groundbreaking e-commerce affiliate powerhouse. It couldn't have been better!

Pure Life Vitalize
Netherlands
5 days using the app
March 15, 2024

Great customer service. John went above and beyond to help us get set up and going!

Riti
United States
5 months using the app
October 16, 2023

beatiful

Hodica Leather Goods
United States
2 days using the app
July 12, 2023

Janice was awesome! Being new to Refersion, I had some questions which Janice was super helpful with. I also appreciated how quickly she responded and got me all set up, thank you!

Renewal Kit
United States
5 days using the app
February 1, 2023

John was a great help! We have very much enjoyed the Refersion system and look forward to revenue growth with affiliate marketing.

Clever Organizing Solutions
United States
3 months using the app
November 28, 2022

I just started and John was very helpful and quick to help me set up the account and make sure it runs properly. Great customer service

The Doggo Design Co
United States
About 1 month using the app
November 10, 2022

Eugene did an awesome job at helping me out! My question was resolved within a day and now we are ready to move forward!

KritterKlips
United States
Over 2 years using the app
November 8, 2022

I used Refersion to grow my business. I would like to say thank you to John, who helped me set up my account; he was excellent. I highly recommend this app.

Heavenly Square
United States
4 days using the app
September 27, 2022

Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.

The R+R Collective
Australia
6 days using the app
September 9, 2022

Refersion has amazing tracking power and their customer support is amazing! I especially appreciate the guidance I receive from our account manager, Jordy.

EVOLVh
United States
Over 4 years using the app
August 4, 2022

Eugene was very helpful. Love how fast they resolved my issue. Submitted my issue at night and they solved it the morning after.

anydoggo
United States
6 days using the app
July 18, 2022

Diana was more than helpful and a joy to work with. Thank you so much to your team for making this a seamless and easy process.

HAFCO
United States
6 days using the app
March 17, 2022

We have been using Refersion for our affiliate marketing program since 2018 and have always been very impressed with their customer service. We get regular updates to the app which enhance our affiliate experience. Great app and company.

PK Beans
Canada
Over 3 years using the app
March 17, 2022

Refersion has been super helpful for us to be able to work on our Affiliate Marketing program, and Kiera B. is a rockstar! Thanks for everything!

Gluteboost
United States
About 4 years using the app
March 16, 2022

What a great, cost-effective way to start with Affiliate Marketing. This app allowed us to approach our customer base with confidence and show them how to make commissions with selling our products. Smart syncing with Shopify shows you which orders the commissions are associated with, making it easy to go through the approval and payout process. Love the automation processes.

NXT LVL USA
United States
11 months using the app
March 8, 2022

I use this app for my brand ambassador program and LOVE it! Very easy to use and to navigate. Andre has helped me with a few tasks and was very responsive and helpful to get my questions answered and fixed! I highly recommend this app.

Southern Trends Boutique
United States
About 1 year using the app
February 24, 2022

Very user friendly! Andrew was very swift in integrating my refersion account to my shopify site. Thanks Andrew!

RESN
Canada
2 days using the app
February 23, 2022

So far, so good! Andrew was helpful in getting us set up. Now I just gotta get out there and share it with our customers! :)

Outlaw: Bring the scents of adventure to every moment
United States
7 days using the app
January 27, 2022

I love this platform! It works extremely well for what it's supposed to do. Customer service (Andrew, our rep) is always very helpful and timely with his responses! - Nicolas Fisher

The Nude Label
Spain
4 months using the app
January 12, 2022

Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!

5280Holistics LLC
United States
3 months using the app
January 7, 2022

Refersion has been a huge addition to our business. Easy to set up & use & get affiliates to help grow our business. It is a powerhouse. If we could give it a 6 out of 5, we would, because 5 out of 5 doesn't tell the full story of how important Refersion is to us.

statelywearcom
United States
About 1 year using the app
December 22, 2021

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.

B'Soleil
United States
About 2 months using the app
September 24, 2021

Andrew fixed my domain so that I could test in a very reasonable amount of time. I am very happy with the support.

Gaming Genix
United States
About 3 hours using the app
July 29, 2021

Eric and Andre from support helped us to solve an issue we had with the installation. Thanks to that, everything works fine now.

Growbuds USA
United States
About 2 months using the app
July 20, 2021

okay, now this was probably the fastest affiliate app setup I've ever seen. Thank you for making this app so easy! Highly recommended!

LEVUR
Germany
4 minutes using the app
July 15, 2021

Andre and his colleague Sean have been extremely helpful in responding to our queries and helping us with the installation. Thank you so much.

HYP Motors
United States
10 days using the app
July 1, 2021

relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues

Urbotanica
Australia
About 3 years using the app
June 3, 2021

I love this app! Easy to understand and makes setting up my website super simple. Andrew who helped me with testing my website was great! He was really fast at getting back to me and made sure everything was running smoothly. Really appreciate his time and making this entire experience great and stress free for me! Thank you!

Celchie
United States
2 days using the app
May 25, 2021

Andrew was of a great support, quick and proactive. I recommend this app for brands looking to boost their online presence.

Charles & Camus
Estonia
1 day using the app
May 10, 2021

Andre from Refersion was fantastic, really quick to assist with setup. It seems to be a great start for using affiliates. Looking forward to seeing what happens! The Smart Cave

The Smart Cave
United Kingdom
About 22 hours using the app
May 4, 2021

I've had a great experience so far. Customer service is on point. Oliver answered all my questions quickly and thoroughly. Honestly this makes me feel secure and comfortable when signing up with new integrations for my store. Looking forward to learning more about this app!

Coda Dolls
United States
5 days using the app
April 2, 2021

We joined refersion to help track our affiliates sales, as well as pay out our monthly charity initiatives. It has been such an easy process thus far. Everyone is quick to respond and Andre, who did our onboarding, is always quick to follow up to ensure we got our questions answered.

MR EATWELL
United States
14 days using the app
March 3, 2021

We just finished setting up the app for our store. In the beginning we had to troubleshoot a few things so I reached out to support. Lisy was fantastic! She was extremely helpful and was super responsive. Everything is running smoothly now. Thank you!

Black Plague Brewing Shop
United States
5 days using the app
February 5, 2021

Andre was able to test and make sure we were integrated :) he did an amazing job. great app and great people to help

Timeless Design Apparel
United States
1 day using the app
January 28, 2021

I'm going to be using this app to have affiliates that promote my products to increase sales, Lisy was a great help in setting up refersion to work with my website.

Los Inseparables Jewelry
United States
7 days using the app
January 25, 2021

Great app that is already starting to show it's power with our growth. The onboarding process was made easy thanks to the staff at Refersion, Shakima in particular, going above and beyond to make sure everything was working the way we need it to to make our jobs more efficient.

If I Made
United States
5 months using the app
January 22, 2021

This app is AWESOME! Super simple to set up/use AND the support team is incredible...you da best Andrew! :)

Namaste Naked
United States
2 days using the app
January 20, 2021

Thank you Andre for the quick response and for helping us with the integration! So far our experience is great!

Sugarsand
Cyprus
4 days using the app
January 19, 2021

Andre from refersion did a test run on my store and then emailed right after explaining to me what he did and that success he had. He let me know that he was there if i had any questions! He was a great communicator and help !

Everything Eyelashes
United States
12 months using the app
December 30, 2020

Very good application, simple and useful. Thanks to Andre who accompanied me for the start. Refersion team is reactive, it answers our questions quickly.

AllWashin
France
7 days using the app
December 22, 2020

Overall, not a good experience at all. Poor Service & App Not working. Literally I sent 4-5 emails over 48 hours with no response. Do not recommend. I have now given this app two chances over the last several years.

LoveSpoon Candles
United States
4 days using the app
December 16, 2020

Thanks to Oliver, thanks for helping us get up and running in such a short time! Looking forward to the journey with Refersion!!

SomeGamerzWorld
United Kingdom
About 1 month using the app
December 10, 2020

Andrew, thanks! give this man a beer- and quick! The support is on point. Quick response and smart people on the other side of the line.

BALIWOOD.SUNGLASSES
Netherlands
About 12 hours using the app
December 4, 2020

Andre was a great help! Very impressed with the features and easy integration of Refersion. Thanks!!

Lean Science
United States
3 days using the app