Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 16, 2023

I have installed and uninstalled about 6 different AI chatbots on our site. Rep AI sounded good, but the price kept me from installing it initially. Well, you get what you pay for. Rep AI is the best. And actually with the number of conversations they give you for the price, it is not really any more expensive than the others. It is just better in almost every category. It is way more customizable than all the other chatbots I tried. Not to mention the help is really great. Especially Sarah. She is patient and very knowledgeable. The best part about her is that she cares and does her best to help, and that is something that is becoming pretty rare in customer service. I recommend REP AI highly.

Adaptogen Superfoods
United States
10 days using the app
Edited January 31, 2024

Interacting with Rep Ai team was seamless - within seconds of onboarding, the AI chatbot was engaged and responsive. Without needing extensive knowledge inputs, Rep AI provided relevant and thoughtful replies to my queries.

The chat interface stands out for its friendly, approachable design. The flowing chat bubbles make conversations feel more natural and personal.

I initially had some support issues that the Rep team swiftly resolved. But what truly impressed me was the CEO Yoav Oz and Shauli Mizrahi's hands-on approach - she/he directly reached out to understand my experience. This personal commitment to each customer embodies customer first values.
The thoughtful product design paired with sincere customer service makes me confident in recommending Rep AI as an intelligent automated assistant for digital health platforms. By providing prompt responses while also connecting you to real experts when needed, Rep AI optimizes user experience - which is vital for building patient trust and engagement online.

healthcare nt sickcare
India
About 10 hours using the app
March 26, 2024

ZERO transparency ! After installing the app, it takes you to their website and there you got prices starting from $299/ month ! That's not even close to $29 / month how they advertise here. BIG RED FLAG !

Azzarome
United Kingdom
About 1 hour using the app
Rep AI Technologies Inc. replied March 28, 2024

Hi there,
We apologize for the confusion.
Our pricing page clearly states that the different plans are based on the number of visitors to your website. Unfortunately, because of the number of monthly sessions to your store, you did not qualify for the smallest plan.
We do offer an ROI money-back guarantee if you don't see positive results so there is 0 risk.

Thanks.

June 8, 2024

Davaars Corner
United States
26 days using the app