Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 9, 2023

Rep AI has been a pretty great experience so far! No, I am not an AI writing this review. How can you tell? Because I wrote two negatives into one sentence making it a positive which is something AI would not do, a mistake. Also, I did not travel back in time to stop Sarah Connor so there is that.

With all seriousness, Rep is much better than we expected. Their software is easy to use, all their ...

Clutch
United States
3 months using the app
August 17, 2023

Great app by the team. Super customer service team that assist us in the onboarding as well.

Excited on the future of the app. And much more that we can achieve with it!

Tumbleweed Plants
Singapore
3 months using the app
August 10, 2023

As many of you can attest, the marketplace is inundated with AI companies touting their version of delivering positive results by using their AI product. We made the decision to go with Rep AI after countless hours of research and introductory conference calls with solution providers. We were impressed with the application demos, ease of integration, and technical flexibility of Rep AI’s ...

SNOW® Oral Care
United States
3 months using the app
April 4, 2024

Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.

Eat.Read.Love.
United States
2 months using the app
October 19, 2023

One of the main reasons I use Rep AI is to reduce the amount of support tickets I receive. Every time Rep AI answers a customer's question, that's one support ticket that I don't have to answer. After answering hundreds of customer questions it has saved tons of valuable time.

Another reason is the product finder. Having a store with numerous products, it can be difficult for customers to find ...

TechSpade
Canada
About 2 months using the app
February 14, 2024

We've been using RepAI for the last month as our first AI Live Chat functionality on the site. The set-up and onboarding was fantastic - we're a larger retailer so the RepAI team really did the vast majority for us, setting up bespoke responses and ensuring it really delivered on what we needed it to do, as well as matching our brand voice.

We've now finished our free trial and moved into a ...

Funky Chunky Furniture
United Kingdom
About 1 month using the app
February 14, 2024

Rep AI has been great! Its aided in boosting sales, and it has allowed for our customer service team to focus on more involved tasks through its ability to answer common, less-involved questions right on our website. The setup process was fairly easy, and the customer support staff was very dedicated to making sure our implementation process went smoothly. Definitely worth it!

Right To Bear
United States
About 1 month using the app
August 23, 2023

Great app!
Rep.ai is not just another bot. The AI performs just like another member on the team, we can brand it according to the style of our store and we can also train it on information we want it to provide.
The platform has helped us boost sales and brand loyalty through collecting subscribers and rewarding them with special offers. It really helped us automated our processes, it’s had such ...

crocsnew2
Israel
About 1 month using the app
May 23, 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israel
14 days using the app
July 31, 2023

Great app and great team! Love it!
Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!

WeShoes
Israel
17 days using the app