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We saw a 13% conversion rate with Rep last month, and are continuing to see strong results this month so far! The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI. This alleviated a significant effort on our customer support team and spared us valuable resources. Witnessing the AI chat efficiently assist customers on our website, ...
I highly recommend Rep.AI. Their AI-powered concierge aka chatbot has helped us to increase our AOV, conversion rate and overall sales. They have some awesome features, like the ability to notify our customers when out-of-stock items come back online. I really like the ability to customize the chatbots responses so that it matches our brands tone of voice. Their recent ChatGPT integration was ...
With Rep terra20 has been able to exceed our customrs experience expectations when it comes to customer service and online shopping, making our store easy ato navigate. I recommend 100% Rep AI for any e-commerce business
These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.
I have to say, Rep AI really blew us away! You know how fast AI is moving these days, but with Rep, it feels like the future is already here. Their widget feels just like you're talking to a real person, which is awesome for an online store that gets customers who love to ask questions. We gave it a whirl with their 30-day trial, and honestly, the way it chatted with customers and got our brand’s ...
i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.
Rep Ai is an amazing product! Setting it up and going live was quick and easy. In just the first month, we've seen incredible results, and the performance keeps getting better. Our customers love the personalized experience, and we've noticed a significant boost in sales. Highly recommend for any Shopify store looking to elevate their customer service and sales.
It has been a life saver for us, by cutting down customer service time by more than 90%. Customers love being able to chat 24/7, and 93% of customers were happy with the replies received, and one it three customers who chatted, went on to place an order. It also makes placing an order for the customer really easy. This works straight out of the box, and you can easily adapt it and add specific ...
REP AI is amazing, we now have a much better method of connecting with our store visitors, REP allows us to start conversations with our customers instantly, for example now our visitors often ask us if we have specific TShirt designs in store, without the need for them to spend too much time browsing and REP answers them instantly and then shows them what we have if the user asks it too, ...
The REP app has been a great help on our Support channel and has contributed to increasing our revenue. The Support team has been super helpful since the onboarding process and throughout our experience using the chat.
Loving the new implementations and features of the app!