Rep AI: ChatGPT Sales Chatbot

My experience with Rep has been great. We see very positive results across Rep’s major KPIs, and the implementation and ongoing optimization have required very little effort on my end. So I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving Rep’s results.

Rep AI has transformed our customer service and had a significant impact on our conversion rate. The integrations with apps such as Yotpo Reviews and our customer help desk, Gorgias, have allowed us to provide relevant information to our customers when they need it, and efficiently pass off any specific inquiries to our team.

After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers. The Rep team is also extremely helpful, proactive, and efficient. Dafi is an amazing person with a brilliant personality :)

Rep makes it so that we can have customer service chat available 24/7 and has led to a significant amount of add to carts and conversions! Would love to see it have more truly AI capabilities!

Ruben and the REP team have been amazing in getting our site chat widget set-up and firing. It provides a great conversion assistance tool for customers but also gives us insight into our customers. 5 Stars!

Better conversion is all I need. With Rep, I also get a great team to work with. Fast, efficient, and keeps improving. Keep up the good work

Rep AI strategically approaches customers when they need it most and helps them find exactly what they are looking for. They have helped us increase our conversion rate, spiking sales and we still enjoy a 20X ROI! Rep takes the manual work off our shoulders when it comes to support tickets - their AI powered bot can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, track orders. We have the ability to train the AI on information so it answers just the way we want it to. Check out Rep for more results with less effort.

Rep AI has been a pretty great experience so far! No, I am not an AI writing this review. How can you tell? Because I wrote two negatives into one sentence making it a positive which is something AI would not do, a mistake. Also, I did not travel back in time to stop Sarah Connor so there is that.

With all seriousness, Rep is much better than we expected. Their software is easy to use, all their implementations have increased our AOV and profit margins. Their staff, Ruben and Dafi, are super helpful and always there when you need them.

We are looking forward to see all the cool new features Rep will add especially with them implementing ChatGPT this past week. Here is to looking forward to the future, cheers!

Great app by the team. Super customer service team that assist us in the onboarding as well.

Excited on the future of the app. And much more that we can achieve with it!

As many of you can attest, the marketplace is inundated with AI companies touting their version of delivering positive results by using their AI product. We made the decision to go with Rep AI after countless hours of research and introductory conference calls with solution providers. We were impressed with the application demos, ease of integration, and technical flexibility of Rep AI’s technology. However, the deciding factor for our selection of them as our provider was their people-centric approach to doing business.

It was reassuring to have Rep AI’s Founder and CTO, Shaili Mizahi personally involved in each of our early planning and development meetings. This was the initial testament to their commitment to the people side of a technology business. Working with our Merchant Success Manager, Dafi Zeitlin has been an amazing experience! She is highly technically competent and shows genuine care for pleasing us as customers and the success of our business. She remained patient and informative as my team worked with her for almost a month designing custom flows to meet the specific customer support and sales needs of our customers.

We designed an abandoned cart recovery flow that allowed us to market to customers we otherwise would never have reached. This is because the customer never made it to checkout to leave their contact information. Identifying prospective customers by their IP address resulted in a 30-day order conversion rate of 31.44% with close to $100,000 in revenue. That's just one of our 15 flows.

The service side of Rep AI is equally impressive as it has resulted in a 98.6% “Helpful” designation by our customers. Their reporting platform gives us the tools we need to measure opportunity areas and success. They have been very responsive in addressing any additional reporting needs we have.

Without reservation, I highly recommend Rep AI as a top-tier service provider of article intelligence for your company.

Super recommended! Absolutely a great help for our small business. It's not just an AI tool. It's THE AI tool. It helps us with sales, collect money that is on the floor. Helping reducing customer service tickets. The automations are great. Rep's staff is superb, mega helpful. Thankful!