Reviews (84)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 19, 2024

i just love the rep ai, its saving a lot of time, and also help customers and solve the problems for customer in product selection , queries, also usefull for upselling.
also the customer service is top notch.

Lootario
United States
6 months using the app
May 23, 2024

Rep is amazing! since installation, it's been a game-changer for us.
It's not just smart, it's ROI magic.

They have a seamless interface that makes it so easy to navigate and train our AI rep, and the results speak for themselves.

The onboarding team and support were great from the first moment.

We think that in today's environment, this app is a must-have.
5 stars all the way!

New Run
Israel
14 days using the app
April 4, 2024

Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.

Eat.Read.Love.
United States
2 months using the app
August 9, 2024

BEST AI CHATBOT!

Aevanti
United States
3 months using the app
Edited June 17, 2024

Great customer service!

Eat Well Miami Meal Prep
United States
2 months using the app
Rep AI Technologies Inc. replied June 2, 2024

Hi, thank you for sharing this with us. We apologize for any frustration you have caused. Someone from our team is reaching out to you right now.

We have a 100% money-back guarantee and will immediately refund you.

March 26, 2024

ZERO transparency ! After installing the app, it takes you to their website and there you got prices starting from $299/ month ! That's not even close to $29 / month how they advertise here. BIG RED FLAG !

Azzarome
United Kingdom
About 1 hour using the app
Rep AI Technologies Inc. replied March 28, 2024

Hi there,
We apologize for the confusion.
Our pricing page clearly states that the different plans are based on the number of visitors to your website. Unfortunately, because of the number of monthly sessions to your store, you did not qualify for the smallest plan.
We do offer an ROI money-back guarantee if you don't see positive results so there is 0 risk.

Thanks.

November 15, 2022

Better conversion is all I need. With Rep, I also get a great team to work with. Fast, efficient, and keeps improving. Keep up the good work

APRICOAT
United States
Over 2 years using the app
May 10, 2023

We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with us for years, who do not have the detailed product knowledge this integration provides. The best thing I like is that Rep is being actively developed, and they're very responsive with communications.

Health Direct
United States
About 2 years using the app
November 15, 2022

I was an early adopter of Rep and could not be more pleased. The people at Rep are responsive (which is nice) and honest with regard to setting realistic expectations. Because this bot learns, implementation isn't instant. However, the responses are better on the customer side for the same reason. It's very much like getting a custom-designed AI response bot for every store.
I highly recommend this app.

Fresh Roasted Coffee
United States
About 2 years using the app
November 15, 2022

Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!

Herbaly
Canada
Almost 2 years using the app