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This app (and the team behind it) is amazing! Once set up, this chatbot proves to be a low-maintenance solution that greatly benefits our customers and boosts our revenue effortlessly.
The app's functionality is awesome. It seamlessly assists our customers in navigating our website, tracks their activity, and even recognizes when they are about to leave. At that critical moment, the chatbot ...
This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!
First of all, the customer service was friendly and helpful. However, the app didn’t impress me much. Several training sessions were necessary to get the app on track, and I still noticed incorrect communication between the app and my customers. Another negative point is the price. Depending on the size of your shop, it can become a significant monthly expense. After the trial period, the app ...
In general, the onboarding and setup process provided by RepAI has been outstanding. They have tailored their approach to meet our specific business requirements and have taken a thorough and personalized approach to ensure everything is set up correctly. Ruben and Dafi have been attentive, responsive and receptive to our needs, and they have provided us with several detailed reports that ...
REP has a surprisingly smart AI, it simply enhances your bank balance :)
It also provides exceptional customer support. It does require some training which is really easy to do, so that your AI will behave like one of your team members.
Plus, their support team is super responsive and helped us with anything we needed.
So far it seems like investing in this app was a great move and invaluable ...
It's difficult to put into words how incredible the Rep AI platform truly is. It has completely revolutionized both our work processes and our customers' experiences. Our conversion rate has significantly improved as a result. We can't recommend it highly enough.
As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!
Rep's AI-powered assistant is a game-changer for e-commerce business owners. Its personalized recommendations have increased my sales and improved customer loyalty. With the ability to handle multiple customer interactions simultaneously, Rep saves me valuable time and resources. Highly recommended!
Not only has Rep increased revenue and conversion, but it's helped decrease the amount of support tickets our team was getting. Between the excellent onboarding and how well Rep works straight out of the box, it's easy to recommend!
Rep-AI has transformed our e-commerce experience. The AI-powered chatbot not only boosts conversions by providing personalized product recommendations but also handles customer queries with ease. Setup was quick and seamless, integrating perfectly with our existing tools like Klaviyo and Gorgias. Customer support is top-notch, always responsive and helpful. Thanks for that!