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As others testified, the Rep AI Concierge brings next-level customer satisfaction and customer support, saving (without exaggeration) hours of our time. We launched the chatbot on a Friday and by Monday, Rep AI had already solved countless customer queries that we didn't even have to lift a finger for! Rep AI will be the best (and cheapest!) customer service representative you will ever hire!
Great customer service!
Hi, thank you for sharing this with us. We apologize for any frustration you have caused. Someone from our team is reaching out to you right now.
We have a 100% money-back guarantee and will immediately refund you.
good product, after some trouble I am happy
Dear Segron Universe,
We are writing in response to your edited review of our product. We take customer feedback very seriously and strive to provide all our customers with a positive experience.
However, we would like to address the specific incident you mentioned in your review. We have thoroughly reviewed our records and can confirm that the incident you described did not occur. We are committed to providing accurate and truthful information to our customers, and we would never knowingly make false claims.
We understand that you may be frustrated, and we want to assure you that we are always here to help. We have a dedicated customer support team that is available to assist you with any questions or concerns you may have.
We would also like to take this opportunity to highlight the positive experiences of our many satisfied customers. We have received countless positive reviews praising our product and customer service. We are proud of the relationships we have built with our customers, and we are committed to continuing to provide excellent service.
Finally, we would like to reiterate our commitment to providing our customers with the best possible experience. We value every feedback and will continue to use it to improve our products and services.
We wish you all the best in the future.
Sincerely,
Rep team
Oren was the best in helping us get set up. We definitely see increased conversions thanks to AI.
Saved a lot of time & resources, the quality of conversation is perfect.
Interacting with Rep Ai team was seamless - within seconds of onboarding, the AI chatbot was engaged and responsive. Without needing extensive knowledge inputs, Rep AI provided relevant and thoughtful replies to my queries.
The chat interface stands out for its friendly, approachable design. The flowing chat bubbles make conversations feel more natural and personal.
I initially had some support issues that the Rep team swiftly resolved. But what truly impressed me was the CEO Yoav Oz and Shauli Mizrahi's hands-on approach - she/he directly reached out to understand my experience. This personal commitment to each customer embodies customer first values.
The thoughtful product design paired with sincere customer service makes me confident in recommending Rep AI as an intelligent automated assistant for digital health platforms. By providing prompt responses while also connecting you to real experts when needed, Rep AI optimizes user experience - which is vital for building patient trust and engagement online.
ZERO transparency ! After installing the app, it takes you to their website and there you got prices starting from $299/ month ! That's not even close to $29 / month how they advertise here. BIG RED FLAG !
Hi there,
We apologize for the confusion.
Our pricing page clearly states that the different plans are based on the number of visitors to your website. Unfortunately, because of the number of monthly sessions to your store, you did not qualify for the smallest plan.
We do offer an ROI money-back guarantee if you don't see positive results so there is 0 risk.
Thanks.
We've been with Rep for a while now, and it is a fantastic addition to the store. It's consistently improved our e-commerce conversion rate and allowed us to prioritize our service efforts with our customers. The recent addition of Chat GPT functionality is a game changer. It's like having a customer service rep with instant knowledge of our entire catalog. We have employees who have worked with us for years, who do not have the detailed product knowledge this integration provides. The best thing I like is that Rep is being actively developed, and they're very responsive with communications.
Amazin team at HelloRep, constantly optimizing week over week and sharing results. This tool has helped give our customers a better experience on site, it has helped reduce tickets for our support team and has increased conversions consistently. Well done HelloRep team!
Rep has seriously helped us expand our customer service capabilities. My CSM Dafi has been incredible throughout the onboarding and development of our account. We absolutely love our product finder and it really helps customers figure out what product will fit their space. If there are any issues, Dafi is right on top of it and we have bi-weekly meetings to continue to improve our customer's journeys. She is so detail-oriented and always on it when it comes to improving our flows and questions. I am so excited to see how we continue to grow using Rep. Using the AI Rep has helped our customer service team free up time tremendously, which helps our efficiency as a whole.