Reviews (2,643)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

Edited July 5, 2020

Great app. This will help me understand the behaviors of my costumers and increase my sales overtime. Great Job!

The Chef Essentials
Philippines
2 months using the app
June 24, 2020

Really Useful, being new to shopify its helpful that I can actually see what is making people leave my site to help me improve my store! Love it!

Doki Doki Loot
United Kingdom
2 months using the app
March 2, 2020

very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice!

Recanto da Sereia
Brazil
2 months using the app
June 24, 2020

It works very well! It helps me doing a lot of things and knowing what customers do in my website, very usefull

DefendedEyes™
Italy
2 months using the app
April 18, 2020

The best! well recommended, app work perfectly fine you can view how your customers view your website and you can use this data to have a better conversion

Nexus-Booth
Philippines
2 months using the app
October 30, 2019

lovely app helps a lot to improve your store .............................................................................................................

LE BIJOUTIER Premium
United Kingdom
2 months using the app
June 13, 2023

Everything works perfectly I can see the replay of my clients. don't forget to update your plan before the 7 day trial, if you want to use the app Freely.

Weather Cube
Portugal
2 months using the app
Edited June 23, 2020

Just downloaded the app and it’s working great already. I can’t wait till I see the results and able to understand my customers perspective.

The Cat Story
Australia
2 months using the app
March 12, 2023

fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic

smart home
Saudi Arabia
2 months using the app
Edited November 1, 2019

Great app, good insight................................................................................

Vapespot
New Zealand
2 months using the app