Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

May 17, 2020

It helps to see customer behaviour and gives you some ideas about what they are looking for. sometimes it records your own session of your own location too which annoying but still it's very helpful.

DeLuxeCosmetic
United States
About 1 month using the app
September 5, 2020

Just installed. Good app. interesting and very useful. Hope this will improve my store's conversion rate.

GadgetsChain
Sri Lanka
About 1 month using the app
November 28, 2019

This app is very useful for enabling me to see the activity within my store. It allows me to consider where improvements might need to be made.

Reel Store
United Kingdom
Over 1 year using the app
January 25, 2020

This is a useful tool. It's great you can skip idle time because some people spend 15 minutes on the site (usually because they walk away and come back later) and I don't have to fast forward anything. Just remember that what you see in playback does mask some things or not show entire pages (checkout) so it's not a problem with your store, it's just how it is delivered which is covered in FAQ. Good app!

Café Diversified
United States
About 1 month using the app
May 13, 2020

Great app works really well. Loved it. The things I needed were captured by this app correctly and it will help a lot

Kangaroo Hoodie
Sri Lanka
About 1 month using the app
Edited October 16, 2019

Nice UI with some confusion...Let's see if it's better than Yandex Metrica that have Replay and Stats

Belle de Jour Cosmetic
Thailand
Over 1 year using the app
May 21, 2019

We have been using this for a couple weeks and so far so good with one minor issue, location isn't always accurate but that could be because of browser settings.

A Touch of Point Pleasant
United States
Over 1 year using the app
August 9, 2021

I believe that using this app, I will be able to boost sales within my company! Looking forward to seeing all the features that come with the new app.

High-Class Clothing
United States
About 1 month using the app
Edited August 22, 2020

This helps determine what parts of your website that need improvement. This is a wonderful app and a great asset to your sales and progress in your business!

BeautifulME Boutique LLC
United States
About 1 month using the app
July 17, 2020

i found this best for free model thank you save monthly bills i paying for others app they was very very expensive

fitnesswings
India
About 1 month using the app