Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

October 28, 2019

Very good app. I used this app to improve my shop. I can recommend this app for new shop creators to know customers needs.

DogiCat 🐾
United Kingdom
About 1 month using the app
Edited September 16, 2019

Ok not too bad so far. i downloaded to give a chance and did a test of it. i think it's so far so good.

The Trendy Experience
United States
About 1 month using the app
May 10, 2021

Great APP!! works great !! Does what it claims to do!! Would definitely recommend it to other website owners!!

HustlingSpirit
United States
30 days using the app
February 27, 2020

I like the features and good for tracking customers in stores viewing and improving for better store

Infinity Values Store
Malaysia
About 2 years using the app
Edited June 22, 2020

I got nothing negative to say. Awesome quality recordings. I was able to pinpoint my stores hotspots. Neat tool.

Night Owls
United States
30 days using the app
Edited July 22, 2019

this app is amazing! all the data I need. the ability to see customers navigating on my website is a great tool to have.

Rocket Road Racing
Canada
29 days using the app
Edited November 4, 2019

Work quite well. After 5 minutes since when I installed it, it begun working properly. Thanks to Jason for his support, quite good app!

2nd Life Denim
Italy
29 days using the app
September 15, 2020

A handy app to see customer behaviors in a GDRP friendly way! Really easy to install and test before going live.

ClickFitnessOnline
United Kingdom
29 days using the app
October 31, 2019

good,asfafsd,good,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsdgood,asfafsd

sgtly
China
29 days using the app
February 25, 2020

I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now.

ENE TRENDS
United States
29 days using the app