Reviews (2,734)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

October 14, 2023

Mo from chat was very quick to respond, and super friendly. Very helpful

Graphic Cats, LLC
United States
28 days using the app
Edited July 31, 2020

this is a great app its helping vary good to target the customers its amazing and recommended for you!

shopneste
United States
29 days using the app
August 31, 2019

very good app very useful,
Every shopify users struggling for sales should try it
Everyone should try it

Dshopick
Qatar
28 days using the app
Edited September 3, 2019

It is a great app! It is good to be able to see what your customers are doing on your store and how you can improve the user experience. I have made about 10 changes on my store to remove clutter and make it as straight forward as possible

Olifant Love
United States
28 days using the app
Edited September 4, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Auqust® | Baby & Kids Apparel
Germany
28 days using the app
November 9, 2019

Very good app, shows clearly what customers are doing. And improve based on what they do and click. GOOD!

RooseveltXIV
Singapore
28 days using the app
February 26, 2020

Good app. Help me to track the movement of my customer and analyze customer experience. Help to improve my website.

hi! Monsieur
Thailand
28 days using the app
July 4, 2019

Love this app definitely recommend it is so helpful you need to try it for sure! Great app. Shows you everything a customer is doing on your store!

DMG Electronics
United States
28 days using the app
November 25, 2021

This app was good in the beginning to view how people acted on my website. Now on Black Friday the app is glitchy, probably has to do with my FREE subscription. Let's hope the developer is not that shady to do that. I was actually thinking of upgrading but not now.

Brew Fitness Co.
Canada
About 2 years using the app
CartKit replied November 25, 2021

Update: This problem was fixed almost immediately after BFCM 2021. We reached out to the store owner but haven't heard back. Strict measures were taken to bring continued stability.
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Hi! We apologize for the inconvenience! This is not related to your subscription. We're experiencing some downtime due to Black Friday but it should be restored shortly.

August 1, 2020

hello i just want to say i like it thank you guys for this app that helps me in my store i will use it

Galoppshop
Switzerland
28 days using the app