Reviews (2,734)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

February 25, 2020

I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now.

ENE TRENDS
United States
29 days using the app
September 18, 2019

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QETEC Store
China
29 days using the app
November 16, 2019

This is a great way to study your page. I do not like how there is a limit to how much traffic is recorded.. regardless, still a useful tool

RFLCTx®️
Canada
Over 1 year using the app
September 17, 2020

I haven't used it yet, but have heard good reviews about the app. Cannot wait to start using it. YAY

Royalty Fresh LLC
United States
29 days using the app
February 6, 2021

very useful.
very useful.
very useful.
very useful.
very useful.
very useful.
very useful.
very useful.
very useful.

Deja Designz
Saudi Arabia
29 days using the app
December 14, 2019

What a wonderful app! It helps a lot to increase selling, and to understand what is wrong with the website, what customers think, everything.

iDiApple
United States
29 days using the app
Edited October 28, 2019

Tested for a few minutes, but looks really promising.

Tested for a few minutes, but looks really promising.

Flyte
United States
29 days using the app
Edited July 28, 2020

Cant believe its a free app! Its fantastic. Does exactly what i want it to do, shows real time recordings so i can optimise my website.

Smart Gadgets Global
United Kingdom
29 days using the app
October 14, 2019

its work good until now i think you must have it in your site to see why customers not buy or what they not like

Emoo collection
Egypt
29 days using the app
April 22, 2020

so far so good, it looks like everything is going well and that it's easy to use, but still getting started

Fantasías Miguel
Mexico
29 days using the app