Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

October 9, 2023

Everything working well, thank you Mo.

Evil Whistle
Portugal
25 days using the app
June 28, 2021

Customer service is good. Free Plan provides many features to start. It would be better if pricing plans are more clearly described.

upKnots
Canada
26 days using the app
July 26, 2020

good app i like it best app for tracking customers and you can see what customers do on your website

Mereli.nl
Netherlands
26 days using the app
December 8, 2019

i like the simple installation it doesnt take much but it didnt record all the session it skip some session's.

Fantasyrack
India
26 days using the app
December 21, 2022

Molto utile intuitiva e facile da usare, mi ha aiutato molto a capire quali sono le pagine più visualizzate del mio sito

MaranzaShop™
Italy
26 days using the app
September 11, 2019

I'm using this app to see if it's going as well as it promises, we'll know in a while If you don't record, I'll have to uninstall it.

Pro-Walk
Spain
26 days using the app
Edited March 3, 2020

I loved that it didn't slow my store at all and provided me with very useful info about my visitors and hopefully help me to convert them better.

FancyScout
India
26 days using the app
February 23, 2021

Je vais enfin pouvoir analyser correctement, le comportement de mes visiteurs, et ainsi pouvoir améliorer mon taux de conversion.

GetOnebag
France
26 days using the app
September 11, 2019

Just downloaded and recorded one and replayed looks good.

So far so good cant wait to see the next few and see what happens.

Many thanks

Advancing All Children
Australia
26 days using the app
April 17, 2020

This is a fantastic app - you can track where you're customers are going, where they spend the most time, and configure your sales, and website to fit.

Purgana
United States
26 days using the app