Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited November 15, 2020

Thank you for this app. It works! I highly recommended this app especially to those who just started and cannot pay the subscription plan.

Norvo Fitness Equipment and Apparel
United States
15 days using the app
June 15, 2020

So far so good, just installed but it seems like an easy app to setup - looking forward to seeing the first replay to optimize cart checkout.

allthings-modern
United States
15 days using the app
October 25, 2019

It is really helpful. Although i can see my session video but not other people who visit my store. The video gets paused in the start itself.

The Hill Road
India
15 days using the app
April 24, 2020

I barely installed it 18 hours ago. Seems like a great tool so far. Looking forward to using it. ***

A Vibrant Day
United States
8 months using the app
February 10, 2020

A clean user interface, with detailed recordings like browser, OS, even precise location was an amazing feature surely better than other similar Shopify apps. Looking forward to seeing integrated chat support.

Buyerbabu Electronix
India
15 days using the app
May 20, 2020

This is actually a great app that I would highly recommend. I'm able to watch what my customers are doing on my site, for how long they stayed, and when they are from.

More Leads Real Estate
United States
15 days using the app
January 21, 2020

Works great and it's free! Tried Lucky Orange in the past and had a few issues. So happy I found this solution as its great to see whats making customers leave.

Thredzii
United States
15 days using the app
August 10, 2021

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

Logan Reign Llc, Boutique
United States
8 months using the app
Edited May 19, 2020

Es una buena app, aunque la mayoría de las veces no puedes ver la sesión completa y la localización no funciona bien. Me gusta su funcionalidad pero creo que podría mejorar.

À LA MODE
Spain
About 1 year using the app
March 1, 2021

It was very easy to set up and it Works great so far. I would need to give it a little more time to provide a full on review.

MooniesKey
United States
15 days using the app