Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

October 25, 2019

It is really helpful. Although i can see my session video but not other people who visit my store. The video gets paused in the start itself.

The Hill Road
India
15 days using the app
April 24, 2020

I barely installed it 18 hours ago. Seems like a great tool so far. Looking forward to using it. ***

A Vibrant Day
United States
8 months using the app
February 10, 2020

A clean user interface, with detailed recordings like browser, OS, even precise location was an amazing feature surely better than other similar Shopify apps. Looking forward to seeing integrated chat support.

Buyerbabu Electronix
India
15 days using the app
May 20, 2020

This is actually a great app that I would highly recommend. I'm able to watch what my customers are doing on my site, for how long they stayed, and when they are from.

More Leads Real Estate
United States
15 days using the app
January 21, 2020

Works great and it's free! Tried Lucky Orange in the past and had a few issues. So happy I found this solution as its great to see whats making customers leave.

Thredzii
United States
15 days using the app
August 10, 2021

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

Logan Reign Llc, Boutique
United States
8 months using the app
Edited May 19, 2020

Es una buena app, aunque la mayoría de las veces no puedes ver la sesión completa y la localización no funciona bien. Me gusta su funcionalidad pero creo que podría mejorar.

À LA MODE
Spain
About 1 year using the app
March 1, 2021

It was very easy to set up and it Works great so far. I would need to give it a little more time to provide a full on review.

MooniesKey
United States
15 days using the app
April 19, 2020

Easy to install and use, will install this App on all my shopify stores. Help to analyze clients and make changes

Rock'n Art Posters US
Spain
15 days using the app
Edited October 29, 2019

I like the app because it helps me see what is happening in my store. I would like it better if it would give me more information on who is in the store, like more detailed location

Elias Serhan
Mexico
About 1 year using the app